Workplace Ambassador

TD Bank•Mount Laurel, NJ

1d•Onsite

About The Position

The Workplace Ambassador serves as a visible, mobile presence in the office, enhancing the workplace experience through hospitality, colleague support, space readiness, and operational coordination. The role helps keep shared spaces welcoming, functional, and engaging while providing day-to-day support to colleagues, visitors, and workplace events. The position maintains cafés, coffee stations, inclusive spaces, and meeting rooms; manages supplies and amenities; conducts workplace walkthroughs; and coordinates cleaning, maintenance, repairs, and facilities or technology service requests. It also provides real-time assistance to colleagues and visitors, supports workplace programs and events, and reconfigures rooms and furniture to meet business needs. The role may include additional workplace safety responsibilities, such as serving as a Fire Warden or First Aid Representative.

Requirements

0–2 years of related experience.
Experience in office administration, hospitality, workplace services, facilities support, or a related field.
Strong organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
Customer service and hospitality-oriented mindset, with demonstrated adaptability and initiative.
Strong verbal communication and interpersonal skills, with the ability to engage effectively with diverse audiences.
Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.

Nice To Haves

Associate’s degree and/or Bachelor’s degree preferred.

Responsibilities

Maintain cafés, coffee stations, inclusive spaces, and meeting rooms so they are organized, operational, and guest-ready.
Manage inventory and replenish workplace supplies and amenities.
Conduct regular workplace walkthroughs, identify issues, and coordinate cleaning, maintenance, and repair activities.
Provide real-time workplace assistance, guidance, and problem resolution for colleagues and visitors.
Support workplace programming, enterprise events, and colleague engagement activities, including room setup, catering coordination, and event execution.
Move furniture and reconfigure rooms to support business and event requirements.
Submit, track, and coordinate facilities and technology service requests.
May support additional workplace safety responsibilities, such as Fire Warden or First Aid Representative.