workfront system administrator
About The Position
The Workfront System Administrator manages, configures, and optimizes Adobe Workfront to support marketing workflows, resource allocation, and team collaboration. The role bridges technical platform configuration with day-to-day business operations, ensuring that Workfront scales effectively, meets security and governance standards, and improves efficiency across marketing, creative, production, marketing operations, content deployment, IT, and other cross-functional project teams. The administrator handles day-to-day support, user access, system maintenance, data integrity, solution design, Fusion development, reporting, integrations, and new functionality. In partnership with process owners and stakeholders, the administrator translates business needs into scalable solutions, strengthens governance, increases adoption, and delivers lasting improvements through an agile delivery model.
Requirements
- At least 8 years of hands-on Adobe Workfront administration experience in marketing, marketing operations, or agency environments.
- Deep knowledge of Adobe Workfront implementation, administration, architecture, configuration, reporting, and platform optimization.
- Strong Workfront Fusion development, integration design, testing, troubleshooting, and documentation skills.
- Strong analytical, reporting, dashboard, and data-visualization skills, including the ability to translate operational data into clear insights and decisions.
- Customer-focused problem-solving skills and sound judgment in balancing urgent support needs with strategic platform improvements.
- Strong communication and facilitation skills, including the ability to explain complex technical workflows to nontechnical stakeholders at all levels.
- Demonstrated ability to lead onboarding, training, adoption, and change-management efforts for users with varied technical proficiency.
- Ability to lead through ambiguity, manage competing priorities and deadlines, and deliver incremental value across concurrent initiatives and support needs in an agile environment.
Nice To Haves
- Adobe Certified - Adobe Workfront Core Developer.
- Adobe Fusion Developer Professional Certification.
Responsibilities
- Manage system-wide preferences, custom forms, job roles, teams, groups, layout templates, and sandbox and preview environments.
- Provision and maintain user accounts, access levels, roles, teams, and groups according to governance and security standards.
- Lead deployment and adoption of Workfront capabilities across the marketing organization, balancing immediate user needs with scalable design and long-term strategy.
- Evaluate new feature releases, test updates, and conduct recurring audits to maintain a clean, scalable platform.
- Design, build, document, monitor, and maintain Workfront Fusion scenarios and integrations connecting Workfront with Adobe and other enterprise systems.
- Establish and maintain process and system governance, including design standards, access models, release practices, and documentation requirements.
- Partner with process owners and stakeholders to assess workflows, reinforce governance, identify gaps, and improve standardization, efficiency, and platform performance.
- Communicate solution options, implementation plans, release impacts, risks, roadmap priorities, and outcomes to technical and nontechnical stakeholders.
- Develop reports and data visualizations using Workfront data for varied audiences and organizational levels.
- Lead onboarding, role-based training, user communications, documentation, office hours, and change-management activities as needed.
Benefits
- Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
- Short-term and long-term disability.
- Paid parental leave and family expansion reimbursement.
- Paid vacation from date of hire, sick time, eight paid holidays, and two personal days per year.
- Eligible partners may participate in a 401(k) retirement plan with employer match.
- Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
- Incentivized emergency savings and financial well-being tools.
- 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
- Student loan management resources and access to other educational opportunities.
- Backup care and DACA reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
