Adobe Workfront Administrator

MERGE•St. Louis, MO

8d•$77,800 - $114,100•Hybrid

About The Position

The Adobe Workfront Administrator is responsible for the daily management, configuration, and optimization of the Workfront platform to align it with organizational processes and improve project delivery efficiency. The role administers Production, Preview, and Custom Refresh Sandbox environments and supports system performance, security, scalability, reporting, and governance. The administrator works with project, resource, and marketing stakeholders to optimize intake, planning, execution, and reporting for advertising workflows. The role also partners with key contacts to connect Workfront with AEM Assets, GenStudio, Firefly, and Creative Cloud, supporting content creation, review, governance, and activation. MERGE prioritizes hybrid candidates and may consider candidates near other MERGE hubs or, where remote work is an option, U.S.-based remote candidates. Travel to a MERGE hub may be required for business needs.

Requirements

At least 5 years of hands-on Adobe Workfront administration experience.
Experience managing complex Workfront environments, including custom forms, layout templates, and resource management features.
Deep expertise in Workfront reporting, including advanced filters, groupings, and wildcard variables.
Strong understanding of project management methodologies and organizational hierarchies, including Portfolios, Programs, and Projects.
Exceptional communication skills and the ability to translate business requirements into technical configurations.
Experience with release management and sandbox testing protocols.
Working knowledge of native Workfront integrations.
Applicants for U.S. employment must have work authorization that does not now or in the future require visa sponsorship.

Nice To Haves

Adobe Workfront Professional or Administrator certification.
Familiarity with Workfront Planning configuration and best practices.
Experience in the Advertising, Media, or Professional Service industry.
Working knowledge of Workfront Proof and automated review workflows.
Hands-on experience with Google Suite (Docs, Sheets, and Drive) for documentation and collaborative reporting.
Experience implementing or managing AI-assisted features, such as Adobe AI Assistant, to improve operational efficiency.
Experience supporting Workfront integrations with third-party systems.

Responsibilities

Serve as primary administrator for Workfront Production, Preview, and Custom Refresh Sandbox environments, ensuring performance, security, and scalability.
Manage system-wide preferences, project preferences, custom forms, job roles, teams, and groups.
Oversee review and approval processes, including automated workflows and milestone paths.
Manage Workfront configuration through requirements gathering, testing, and deployment.
Maintain system branding in line with internal guidelines.
Coordinate with TechOps on SSO configuration and audit logs to support policy compliance.
Audit custom forms and fields regularly and deprecate unused objects.
Establish change management practices for configuration updates, including peer review among administrators.
Manage user accounts, licenses, profiles, access levels, and permissions; enforce the “Deactivate, Don’t Delete” policy.
Develop standardized user onboarding and offboarding workflows and periodically review access levels.
Configure UI experiences and layout templates for different user groups.
Create and define custom work schedules for resource planning.
Manage document integrations and proofing workflows.
Structure Workfront configuration and data to facilitate AI engagement and reporting.
Develop and maintain reports and dashboards, including advanced filters, groupings, and wildcard variables.
Provide ad hoc data extracts and system audits on project metrics and resource utilization.
Create and maintain a shared Report Library with standardized templates.
Manage the organization’s release schedule and assess impacts of new features before rollout.
Prepare and distribute release notes and train end users on new functionality and process changes.
Advise stakeholders on Workfront best practices, change management, and governance, and align configurations with team workflows.
Establish a Workfront Center of Excellence or user champion group to gather feedback, discuss roadmap changes, and identify process improvements.
Collaborate with stakeholders to optimize Workfront workflows for advertising and to support integrations with AEM Assets, GenStudio, Firefly, and Creative Cloud.