Senior Adobe Workfront & Fusion Administrator/Architect

Huntington National Bank•Beachwood, OH

2d•Onsite

About The Position

The Senior Adobe Workfront & Fusion Administrator/Architect serves as the strategic and technical owner of the Adobe Workfront platform. The role designs, implements, optimizes, and governs enterprise work management solutions, partnering with business leaders, marketing operations teams, project management offices, IT, and system administrators to turn business processes into scalable workflows, automation, integrations, and operational frameworks. The position combines expertise in Adobe Workfront administration, Workfront Fusion automation, enterprise architecture, process design, governance, change management, and stakeholder engagement to improve operational efficiency and platform adoption. It is listed as an office workplace type. Huntington notes that certain positions outside its branch network may be eligible for flexible arrangements combining in-office and work-from-home time; specific arrangements are provided by the hiring team.

Requirements

At least 7 years of Workfront administration, consulting, or solution architecture experience.
Bachelor's degree.
Strong knowledge of workflow design, process automation, and project management methodologies.
Experience with APIs, system integrations, and enterprise software ecosystems.
Advanced analytical and problem-solving skills.

Nice To Haves

At least 3 years of Workfront Fusion design and development experience.
Adobe Certified Workfront Administrator certification.
Demonstrated experience implementing enterprise Workfront solutions.
Adobe Workfront Fusion certification; strongly preferred.
Experience in marketing operations, PMO, or enterprise transformation environments.
Experience integrating Workfront with Salesforce, Adobe Experience Manager, Sitecore, Marketo, Microsoft 365, or ServiceNow.
Knowledge of Agile, Lean, and change management methodologies.
Experience in highly regulated industries such as financial services, healthcare, or insurance.

Responsibilities

Define and maintain the enterprise Workfront roadmap in alignment with business and operational objectives.
Design scalable Workfront architectures for project management, resource management, intake, demand management, and portfolio governance.
Establish platform standards, best practices, naming conventions, and governance frameworks.
Evaluate and recommend Workfront capabilities, features, and platform enhancements.
Develop strategies for workflow automation, integration, and digital transformation.
Administer and configure Workfront, including request queues, custom forms, project templates, portfolios and programs, dashboards and reports, resource management settings, and user permissions and access models.
Ensure platform performance, scalability, security, and compliance requirements are met.
Lead platform upgrades, releases, testing, and deployment activities.
Design, build, and maintain Workfront Fusion scenarios and integrations, including automation across Adobe and third-party platforms.
Develop automation to reduce manual effort and improve data quality; implement monitoring, logging, alerting, and exception handling; optimize existing Fusion solutions; and create reusable automation frameworks and templates.
Lead integration strategy across CRM, marketing automation, DAM, ERP and finance, collaboration, and data and analytics platforms.
Define API requirements and integration patterns, collaborate with IT teams and developers on secure, scalable integrations, and ensure data integrity and consistency across connected systems.
Assess existing processes and identify opportunities for automation and simplification; lead process-mapping workshops and future-state design sessions; translate requirements into technical solutions; and optimize workflows to remove operational bottlenecks.
Establish measurable operational improvements and success metrics.
Design executive dashboards and operational reporting frameworks, develop KPI tracking for project delivery, capacity management, resource utilization, SLA adherence, workflow efficiency, and automation savings, and provide insights and recommendations based on platform data.
Establish platform governance models and operating procedures; manage change control and configuration standards; develop documentation standards and solution design artifacts; ensure compliance with security and audit requirements; and conduct platform health assessments and risk reviews.
Advise senior business leaders and project stakeholders, lead discovery workshops and solution design sessions, communicate technical concepts to technical and non-technical audiences, build business cases, and facilitate prioritization and roadmap planning.
Lead user adoption and platform enablement initiatives; develop training materials and user guides; coach administrators, power users, and business teams; and drive continuous improvement and best practices.
Mentor junior administrators, consultants, and analysts; provide architectural guidance; establish implementation standards and quality assurance practices; and serve as an escalation point for complex platform and integration issues.