Adobe Workfront Developer & Administrator

Capgemini • Chicago, IL

1d • $100,000 - $130,000

About The Position

Capgemini is seeking an Adobe Workfront Developer and Administrator to administer, configure, and optimize Workfront and its related workflows, integrations, reporting, and governance. The role translates business requirements into Workfront solutions, supports enterprise integrations and custom development, provides Tier 2/3 support, and enables users through training and documentation. The position also partners with stakeholders on platform roadmaps, change control, and governance.

Requirements

• At least 5 years of experience in IT, PMO tooling, or work management platforms, including at least 3 years as a Workfront System Administrator or Developer.
• Deep knowledge of Workfront objects and configuration, including projects, tasks, issues, templates, custom forms, access levels, layout templates, and approval processes.
• Hands-on Workfront Fusion experience building multi-step, production-grade scenarios.
• Working knowledge of the Workfront REST API, JSON, webhooks, and authentication methods such as API keys and OAuth 2.0.
• Strong reporting skills, including text-mode reports, calculated fields, and dashboards.
• Experience with resource and capacity management in Workfront.
• Scripting experience in JavaScript, Python, or a similar language.
• Experience gathering requirements and translating them into solution designs.
• Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience.

Nice To Haves

• Adobe Certified Professional or Expert certification in Workfront, such as Core Developer, Workflow Administrator, Program Architect, or Fusion Developer.
• Experience with Workfront Planning and Workfront Goals.
• Experience integrating Workfront with AEM Assets and the wider Adobe Experience Cloud.
• Background in marketing operations, creative operations, or enterprise PMO environments.

Responsibilities

• Administer the Workfront instance, including users, groups, teams, companies, access levels, layout templates, and security settings.
• Configure custom forms and fields, calculated fields, project and task templates, approval processes, and routing rules.
• Manage licensing, user onboarding and offboarding, and access reviews in accordance with client governance.
• Maintain system hygiene through naming standards, archiving, data quality, and performance tuning.
• Evaluate Adobe quarterly releases, test changes in preview or sandbox environments, and plan production rollouts.
• Translate business requirements into workflows for intake, request queues, approvals, proofing, and review cycles.
• Build and optimize automated processes using Workfront Fusion scenarios, approval paths, and queue topics.
• Design resource-management setups, including job roles, resource pools, capacity planning, Workload Balancer, and Scenario Planner.
• Configure Workfront Proof and review-and-approval workflows for creative and marketing teams.
• Design, build, and support Workfront integrations with enterprise systems such as AEM Assets, Adobe Experience Cloud, Salesforce, Jira, ServiceNow, SharePoint, Microsoft Teams, and ERP or finance tools.
• Develop Workfront Fusion scenarios with error handling, logging, and retry logic.
• Use the Workfront REST API for custom solutions, data synchronization, and bulk operations.
• Build custom extensions and scripts in JavaScript, Python, or similar languages when out-of-the-box features are insufficient.
• Create reports, dashboards, and calendars covering portfolio health, resource utilization, timesheets, and financials.
• Use text-mode reporting, calculated fields, and custom views to address complex reporting needs.
• Support Workfront data exports and connections to BI tools such as Power BI or Tableau.
• Provide Tier 2/3 support, triage issues, and work with Adobe Support on escalations.
• Document configurations, integrations, and standard operating procedures.
• Train end users, project managers, and team administrators, and create quick-reference guides.
• Partner with stakeholders to define the platform roadmap, change control, and governance model.

Benefits

• Paid time off, including 12–25 vacation days depending on employee grade, company-paid holidays, personal days, and sick leave, subject to policy.
• Medical, dental, and vision coverage, or provincial healthcare coordination in Canada.
• Retirement savings plans, such as a 401(k) in the U.S. or RRSP in Canada.
• Life and disability insurance.
• Employee assistance programs.
• Other benefits as provided by local policy and eligibility.
• The role may be eligible for variable incentives, bonuses, or commissions, depending on the position and applicable laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior