workfront system administrator

Starbucks•Seattle, WA

About The Position

The Workfront System Administrator manages, configures, and optimizes Adobe Workfront to support marketing workflows, resource allocation, and collaboration. The role bridges technical platform configuration with day-to-day business operations, ensuring that Workfront scales effectively, meets security and governance standards, and supports marketing, creative, production, marketing operations, content deployment, IT, and other cross-functional project teams. The administrator handles user access, system maintenance, data integrity, solution design, Workfront Fusion development, reporting, integrations, and new functionality. In partnership with process owners and stakeholders, the administrator translates business needs into scalable solutions, strengthens governance, increases adoption, and delivers durable improvements through an agile delivery model.

Requirements

At least 8 years of hands-on Adobe Workfront administration experience in marketing, marketing operations, or agency environments.
Deep knowledge of Adobe Workfront implementation, administration, architecture, configuration, reporting, and platform optimization.
Strong Workfront Fusion development, integration design, testing, troubleshooting, and documentation skills.
Strong analytical, reporting, dashboard, and data-visualization skills, including the ability to translate complex operational data into clear insights and decisions.
Customer-focused problem-solving skills and sound judgment in balancing urgent support needs with strategic platform improvements.
Strong communication and facilitation skills, including the ability to explain complex technical workflows to nontechnical stakeholders.
Demonstrated ability to lead onboarding, training, adoption, and change-management efforts for users with varied levels of technical proficiency.
Ability to lead through ambiguity, manage competing priorities and deadlines, and deliver incremental value across concurrent initiatives and support needs in an agile environment.

Nice To Haves

Adobe Certified – Adobe Workfront Core Developer.
Adobe Fusion Developer Professional Certification.

Responsibilities

Manage system-wide preferences, custom forms, job roles, teams, groups, layout templates, and sandbox and preview environments.
Provision and maintain user accounts, access levels, roles, teams, and groups in accordance with governance and security standards.
Lead deployment and adoption of Workfront capabilities across the marketing organization, balancing immediate needs with scalable design and long-term strategy.
Evaluate feature releases, test updates, and conduct recurring audits to maintain a clean, scalable platform.
Design, build, document, monitor, and maintain Workfront Fusion scenarios and integrations with Adobe and other enterprise systems.
Establish and maintain process and system governance, including design standards, access models, release practices, and documentation requirements.
Partner with process owners and stakeholders to assess workflows, reinforce governance, identify gaps, and improve standardization, efficiency, and platform performance.
Communicate solution options, implementation plans, release impacts, risks, roadmap priorities, and outcomes to technical and nontechnical stakeholders.
Develop reporting and data visualizations using Workfront data for varied audiences and organizational levels.
Lead onboarding, role-based training, user communications, documentation, office hours, and change-management activities as needed.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation from date of hire.
Accrued sick time at 1 hour for every 25 hours worked.
Eight paid holidays and two personal days per year.
401(k) retirement plan with employer match for eligible partners.
Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
Incentivized emergency savings and financial well-being tools.
Upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan.
Student loan management resources and other educational opportunities.
Backup care and DACA reimbursement.