Adobe Workfront Developer & Administrator

Capgemini•Chicago, IL
•$100,000 - $130,000

About The Position

Capgemini is hiring an Adobe Workfront Developer & Administrator to administer, configure, automate, integrate, and support its Workfront platform. The role translates business requirements into workflows for intake, request queues, approvals, proofing, and review cycles, and supports platform governance, change control, and roadmap planning. The position works with creative, marketing, project management, and enterprise stakeholders and provides Tier 2/3 support, documentation, and end-user training. The administrator maintains users, access, licensing, configuration, data quality, and system performance; evaluates quarterly releases and manages testing and production rollouts. The developer builds Workfront Fusion automations, REST API solutions, integrations with enterprise systems, and custom scripts or extensions. The role also develops reports and dashboards, supports BI data connections, and configures resource and capacity management capabilities. The posted base compensation range is $100,000 to $130,000. Capgemini describes its benefits package for regular full-time employees as potentially including paid time off, holidays, personal days, sick leave, medical, dental and vision coverage, retirement savings plans, life and disability insurance, and employee assistance programs, subject to local policy and eligibility.

Requirements

  • At least 5 years of experience in IT, PMO tooling, or work management platforms, including at least 3 years as a Workfront System Administrator or Developer.
  • Deep knowledge of Workfront objects and configuration, including projects, tasks, issues, templates, custom forms, access levels, layout templates, and approval processes.
  • Hands-on Workfront Fusion experience building multi-step, production-grade scenarios.
  • Working knowledge of the Workfront REST API, JSON, webhooks, and authentication methods such as API keys and OAuth 2.0.
  • Strong reporting skills, including text-mode reports, calculated fields, and dashboards.
  • Experience with resource and capacity management in Workfront.
  • Scripting experience in JavaScript, Python, or a similar language.
  • Experience gathering requirements and translating them into solution designs.
  • Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent experience.

Nice To Haves

  • Adobe Certified Professional or Expert certification in Workfront, such as Core Developer, Workflow Administrator, Program Architect, or Fusion Developer.
  • Experience with Workfront Planning and Workfront Goals.
  • Experience integrating Workfront with AEM Assets and the wider Adobe Experience Cloud.
  • Background in marketing operations, creative operations, or enterprise PMO environments.

Responsibilities

  • Administer the Workfront instance, including users, groups, teams, companies, access levels, layout templates, and security settings.
  • Configure custom forms and fields, calculated fields, project and task templates, approval processes, and routing rules.
  • Manage licensing, user onboarding and offboarding, and access reviews in line with client governance.
  • Maintain system hygiene, including naming standards, archiving, data quality, and performance tuning.
  • Evaluate Adobe quarterly releases, test changes in preview or sandbox, and plan production rollouts.
  • Translate business requirements into Workfront workflows for intake, request queues, approvals, proofing, and review cycles.
  • Build and optimize automated processes using Workfront Fusion scenarios, approval paths, and queue topics.
  • Design resource management setups, including job roles, resource pools, capacity planning, Workload Balancer, and Scenario Planner.
  • Configure Workfront Proof and review-and-approval workflows for creative and marketing teams.
  • Design, build, and support integrations between Workfront and enterprise systems, including AEM Assets, Adobe Experience Cloud, Salesforce, Jira, ServiceNow, SharePoint, Microsoft Teams, and ERP or finance tools.
  • Develop Workfront Fusion scenarios with error handling, logging, and retry logic.
  • Use the Workfront REST API for custom solutions, data synchronization, and bulk operations.
  • Build custom extensions and scripts in JavaScript, Python, or similar languages where out-of-the-box features are insufficient.
  • Create reports, dashboards, and calendars covering portfolio health, resource utilization, timesheets, and financials.
  • Use text-mode reporting, calculated fields, and custom views to address complex reporting needs.
  • Support Workfront data exports and connections to BI tools such as Power BI or Tableau.
  • Provide Tier 2/3 support, triage issues, and work with Adobe Support on escalations.
  • Document configurations, integrations, and standard operating procedures.
  • Train end users, project managers, and team administrators; create quick-reference guides.
  • Partner with stakeholders to define the platform roadmap, change control, and governance model.

Benefits

  • Paid time off, with vacation of 12–25 days depending on employee grade and policy.
  • Company-paid holidays.
  • Personal days.
  • Sick leave.
  • Medical coverage or provincial healthcare coordination in Canada.
  • Dental coverage.
  • Vision coverage.
  • Retirement savings plans, such as a 401(k) in the U.S. or RRSP in Canada.
  • Life insurance.
  • Disability insurance.
  • Employee assistance programs.
  • The role may be eligible for variable incentives, bonuses, or commissions, depending on the position and applicable laws.
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