HRIS/Payroll Specialist- Workforce Services

Carrollton Texas•Carrollton, TX

About The Position

The Workforce Services Specialist performs entry-level administrative Human Resources work, reviewing employee information and following established processes to ensure accurate information is captured within the assigned area. The role works under management oversight and may require independent judgment and discretion. The specialist serves as a primary point of contact, assists employees and supervisors, runs reports, and supports Workforce Services and administrative tasks. In the HRIS and Payroll assignment, the specialist answers payroll questions, provides information to employees and department payroll administrators, and serves as backup for benefits-related questions. The role supports payroll administrators through training and communications, validates time and attendance records, processes payroll accurately and by deadline, verifies calculations and deductions, and helps audit reports and resolve discrepancies. The specialist also responds to employee inquiries, helps maintain accurate HRIS records, reviews and routes personnel actions, monitors pending workflows, assists with onboarding and offboarding, and supports system testing.

Requirements

High school diploma or GED.
Two years of experience in human resources.
Knowledge of general processes and Human Resources functions.
Excellent written and verbal communication skills.
Excellent analytical and problem-solving skills.
Excellent organizational skills and attention to detail.
Skill in utilizing Microsoft Excel.
Ability to research a variety of information.
Ability to prepare and maintain detailed and accurate records.
Must pass a pre-employment drug test.
Must pass a criminal history check.
Must pass a motor vehicle records check.

Nice To Haves

SHRM-CP, PHR, or TMHRA-CP.
Completion of specialized certification or training in the area of assignment.

Responsibilities

Serve as the primary point of contact in the assigned area and assist employees and supervisors with questions, concerns, and special projects.
Run reports to support accurate reporting in processes and procedures.
Support additional Workforce Services and administrative tasks as needed.
Answer payroll questions and provide information to employees and department payroll administrators; provide backup for benefits-related questions.
Train department payroll administrators and communicate updates and changes relating to personnel actions and payroll transactions.
Validate employee timesheets, time clock data, and attendance records for each pay period.
Process employee payroll payments accurately, in accordance with standard operating procedures and strict deadlines.
Verify payroll calculations, deductions, and adjustments.
Help review and audit payroll reports and identify and correct discrepancies.
Respond professionally and promptly to employee payroll inquiries and resolve potential issues.
Work with the HRIS & Payroll Administrator to maintain the HRIS and accurate employee records.
Assist with reviewing and routing personnel actions, including job changes, pay changes, and transfers, to ensure proper approvals and system documentation.
Monitor pending workflows and follow up with departments to avoid payroll processing delays.
Assist with onboarding and offboarding, including system terminations, final pay review, and exit-process coordination.
Support system testing during HRIS updates, enhancements, or configuration changes.