HRIS/Payroll Specialist- Workforce Services

City of Carrollton•Carrollton, TX

About The Position

The Workforce Services Specialist- HRIS/Payroll performs entry-level administrative Human Resources work, including reviewing employee information and following established processes to ensure accurate employee records. Work is performed with management oversight and may involve independent judgment and discretion. The specialist serves as a primary point of contact in the assigned area, assists employees and supervisors with questions and projects, runs reports, and supports other Workforce Services or administrative tasks. In the HRIS and payroll area, the specialist answers employee and department payroll administrator questions about payroll procedures and serves as backup for benefits-related questions. The role validates timesheets, time-clock data, and attendance records; processes payroll accurately and by strict deadlines; verifies calculations, deductions, and adjustments; and helps audit payroll reports. The specialist also maintains accurate HRIS records, assists with personnel actions and workflow monitoring, supports onboarding and offboarding, and participates in testing system updates and changes.

Requirements

High school diploma or GED.
Two years of experience in human resources.
Knowledge of general processes and Human Resources functions.
Excellent written and verbal communication skills.
Excellent analytical and problem-solving skills.
Excellent organizational skills and attention to detail.
Proficiency in Microsoft Excel.
Ability to research a variety of information.
Ability to prepare and maintain detailed and accurate records.
Must pass a pre-employment drug test.
Must pass a criminal history check.
Must pass a motor vehicle records check.

Nice To Haves

SHRM-CP, PHR, or TMHRA-CP.
Completion of specialized certification or training in the area of assignment.

Responsibilities

Serve as the primary point of contact in the assigned area.
Assist employees and supervisors with questions, concerns, and special projects.
Run reports to support accurate reporting in processes and procedures.
Support additional Workforce Services and administrative tasks as needed.
Answer questions and provide payroll procedure information to employees and department payroll administrators; provide backup assistance with benefits-related questions.
Provide training and communicate updates and changes to department payroll administrators involved in personnel actions or payroll transactions.
Validate employee timesheets, time-clock data, and attendance records for each pay period.
Process employee payroll payments accurately, according to standard operating procedures and strict deadlines.
Verify payroll calculations, deductions, and adjustments.
Help review and audit payroll reports to identify and correct discrepancies.
Respond to employee payroll inquiries professionally and urgently to resolve potential issues.
Work with the HRIS & Payroll Administrator to maintain the HRIS and accurate employee records.
Assist with reviewing and routing personnel actions, including job changes, pay changes, and transfers, for approvals and system documentation.
Monitor pending workflows and follow up with departments to avoid payroll-processing delays.
Assist with onboarding and offboarding, including system terminations, final-pay review, and exit-process coordination.
Support system testing during HRIS updates, enhancements, or configuration changes.