Workforce Career Coach

Our Workforce Programs • Alamogordo, NM

4d

About The Position

The Workforce Career Coach serves as the primary point of contact for program participants and others in their circle of influence. The coach ensures regulatory requirements are met for eligibility, participation, case notes, and follow-up services, documenting service needs and arrangements related to employment, retention, and termination in accordance with program management and funding-source data procedures.

The role supports participant development by recruiting participants, finding employment and education opportunities as participants complete the program, conducting community activities, and providing skills training in software applications, work readiness, and basic math and reading. The Career Coach also builds relationships with employers and community organizations to promote the program and participants’ success.

Eckerd Connects provides Workforce Innovation and Opportunity Act services through contracts with the U.S. Department of Labor and local workforce boards. Its workforce programs offer career pathways and training for youth, adults, and dislocated workers, including occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities.

Requirements

• High school diploma or equivalent.
• Past experience working with the targeted population.
• At least 3 years of relevant work experience.
• Proficiency with Microsoft Office applications or online database tracking systems.
• Appropriate and valid state driver’s license.
• Ability to meet Eckerd’s Auto Insurance requirements and drive for business purposes.
• Must pass a drug screen in compliance with the Substance Abuse and Drug-Free Workplace policy.

Nice To Haves

• Related bachelor's degree from an accredited college or university.

Responsibilities

• Serve as the primary point of contact for participants and others in their circle of influence.
• Meet regulatory requirements for eligibility, participation, case notes, and follow-up services.
• Document participant service needs and activities or arrangements related to employment, retention, and termination using established data-management procedures.
• Recruit participants for the program.
• Seek employment and educational opportunities for participants completing the program.
• Attend and conduct community activities related to participant development.
• Identify and recruit the program’s target population of clients and employers.
• Deliver training in software applications, work readiness skills, and basic remedial math and reading.
• Develop presentation and facilitation skills to engage students in meeting program goals.
• Connect frequently with employers and community organizations to market and enrich the program and support participant success.

Benefits

• Low-cost medical, dental, and vision insurance
• 19 days of paid time off during the first year
• 11 paid holidays
• Retirement savings plan with employer match up to 5%
• Flexible spending accounts
• Paid short-term disability
• Voluntary long-term disability
• Group term life and AD&D insurance
• Voluntary term life insurance
• Public Service Loan Forgiveness (PSLF) eligible employer
• PTO Exchange

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED