Workforce Career Coach

Our Workforce Programs•Greenwood, SC

About The Position

The Workforce Career Coach is the primary point of contact for program participants and others in each participant’s circle of influence. The role supports participants’ employment, retention, and transition from the program by meeting regulatory requirements for eligibility, participation, case notes, and follow-up services, and by documenting service needs and activities according to data-management procedures established by program management and funding sources. The Career Coach recruits participants, identifies and recruits target populations and employers, and seeks employment and educational opportunities for participants completing the program. The role also delivers training in software applications, work readiness, and basic remedial math and reading skills; develops presentation and facilitation skills to engage students in meeting program goals; and builds connections with employers and community organizations to market and strengthen the program and participant outcomes. The position attends and conducts community activities relating to participant development.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of relevant work experience.
  • Past experience working with the targeted population.
  • Proficiency with Microsoft Office applications or online database tracking systems.
  • Appropriate and valid state driver’s license.
  • Must meet Eckerd’s Auto Insurance requirements and be able to drive for business purposes.

Nice To Haves

  • Related bachelor’s degree from an accredited college or university.

Responsibilities

  • Serve as the primary point of contact for participants and others in their circles of influence.
  • Meet regulatory requirements for eligibility, participation, case notes, and follow-up services.
  • Document participants’ service needs and activities or arrangements related to employment, retention, and termination, following program and funding-source data-management procedures.
  • Recruit participants for the program and identify and recruit target populations and employers.
  • Seek employment and educational opportunities for participants as they complete the program.
  • Attend and conduct community activities related to participant development.
  • Deliver training in software applications, work readiness skills, and basic remedial math and reading skills.
  • Develop presentation and facilitation skills to engage students in meeting program goals.
  • Connect frequently with employers and community organizations to market and enrich the program and support participant success.

Benefits

  • Low-cost medical, dental, and vision insurance.
  • 19 days of paid time off in the first year.
  • 11 paid holidays.
  • Retirement savings plan with employer match up to 5%.
  • Flexible spending accounts.
  • Paid short-term and voluntary long-term disability.
  • Group term life and AD&D insurance.
  • Voluntary term life insurance.
  • Public Service Loan Forgiveness (PSLF) eligible employer.
  • PTO Exchange.
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