Workforce Career Coach

Our Workforce Programs • Clovis, NM

4d

About The Position

The Workforce Career Coach is the primary point of contact for program participants and others in their circles of influence. The coach helps ensure regulatory requirements are met for eligibility, participation, case notes, and follow-up services, documenting needs and the activities or arrangements to fulfill them related to employment, retention, and termination in accordance with program and funding-source data-management procedures.

The role includes recruiting participants, identifying employment and educational opportunities as participants complete the program, and conducting community activities that support participant development. The coach delivers software-application training, work-readiness instruction, and basic remedial math and reading skills, while developing presentations and facilitating activities that engage students in meeting program goals. The coach also builds connections with employers and community organizations to promote and strengthen the program and participant outcomes.

Eckerd Connects provides workforce services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies. Its services include occupational skills, customized, on-the-job, and incumbent-worker training, transitional employment, and youth development and education services.

Requirements

• High school diploma or equivalent.
• Past experience working with the targeted population.
• At least 3 years of relevant work experience.
• Proficiency with Microsoft Office applications or online database tracking systems.
• Appropriate and valid state driver’s license.
• Ability to meet Eckerd’s auto insurance requirements and drive for business purposes.
• Must pass a drug screen in compliance with the Substance Abuse and Drug-Free Workplace policy.

Nice To Haves

• Related bachelor’s degree from an accredited college or university.

Responsibilities

• Serve as the primary point of contact for participants and others in participants’ circles of influence.
• Meet regulatory requirements for eligibility, participation, case notes, and follow-up services.
• Document service needs and arrangements related to employment, retention, and termination according to program and funding-source data-management procedures.
• Recruit participants for the program and identify employment and educational opportunities as participants complete it.
• Attend and conduct community activities relating to participant development.
• Identify and recruit the program’s target population of clients and employers.
• Deliver training in software applications, work-readiness skills, and basic remedial math and reading.
• Develop presentation and facilitation skills to engage students in meeting program goals.
• Connect frequently with employers and community organizations to market and enrich the program and support participant success.

Benefits

• Low-cost medical, dental, and vision insurance.
• 19 days of paid time off in the first year.
• 11 paid holidays.
• Retirement savings plan with employer match up to 5%.
• Flexible spending accounts.
• Paid short-term and voluntary long-term disability.
• Group Term Life and AD&D Insurance.
• Voluntary term life insurance.
• Public Service Loan Forgiveness (PSLF) eligible employer.
• PTO Exchange.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED