Workforce Career Coach
About The Position
The Workforce Career Coach is the primary point of contact for program participants and others in their circle of influence. The coach supports participant eligibility and participation, maintains case notes, and provides follow-up services that document needs and activities related to employment, retention, and termination in accordance with program and funding-source data-management procedures. The role recruits participants, identifies employment and educational opportunities, delivers skills training, and works with employers and community organizations to support participant development and program outcomes. Eckerd Connects provides workforce services through WIOA programs, including occupational and customized training, on-the-job and incumbent-worker training, transitional employment, and youth development and education services.
Requirements
- High school diploma or equivalent.
- Past experience working with the targeted population.
- Three or more years of relevant work experience.
- Proficiency with Microsoft Office applications or online database tracking systems.
- Appropriate and valid state driver's license.
- Ability to meet Eckerd's auto insurance requirements and drive for business purposes.
- Ability to pass a drug screen in compliance with the Substance Abuse and Drug-Free Workplace policy.
Nice To Haves
- Related bachelor's degree from an accredited college or university.
Responsibilities
- Serve as the primary point of contact for participants and others in participants’ circles of influence.
- Meet regulatory requirements for eligibility and participation, and complete case notes and follow-up services related to employment, retention, and termination.
- Document participant service needs and the activities or arrangements made to fulfill them according to program and funding-source data-management procedures.
- Recruit participants for the program and identify and recruit target populations and employers.
- Seek employment and educational opportunities for participants as they complete the program.
- Attend and conduct community activities related to participant development.
- Deliver training in software applications, work-readiness skills, and basic remedial math and reading skills.
- Develop presentation and facilitation skills to engage students in achieving program goals.
- Connect frequently with employers and community organizations to market and enrich the program and support participant success.
Benefits
- Low-cost medical, dental, and vision insurance.
- 19 days of paid time off in the first year.
- 11 paid holidays.
- Retirement savings plan with employer match up to 5%.
- Flexible spending accounts.
- Paid short-term and voluntary long-term disability.
- Group term life and AD&D insurance.
- Voluntary term life insurance.
- Public Service Loan Forgiveness (PSLF) eligible employer.
- PTO Exchange.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
