Workforce Career Coach

Our Workforce Programs • Flagstaff, AZ

4d

About The Position

The Workforce Career Coach is the primary point of contact for program participants and others in their circles of influence. The coach supports participants’ employment and retention, meets regulatory requirements for eligibility and participation, documents case notes and follow-up services, and tracks service needs and arrangements in accordance with program management and funding-source data procedures. The role also recruits participants, identifies employment and education opportunities, and conducts community activities supporting participant development. The coach delivers training in software applications, work readiness, and basic math and reading skills, and uses presentation and facilitation skills to engage students in achieving program goals. The position builds relationships with employers and community organizations to promote the program and participant success.

Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies. Its workforce programs support career pathways for youth, adults, and dislocated workers through occupational, customized, on-the-job, incumbent worker, and transitional employment training. Youth services include development, academic instruction, career and technical education, and access to the 14 WIOA Youth Elements. The organization also develops relationships and networks with employers and supports industry or sector partnerships.

The program location is 1701 North Fourth Street, Flagstaff, Arizona. Eckerd Connects is an equal opportunity employer, offers reasonable accommodations, and is a drug-free workplace that uses E-Verify to confirm employment eligibility.

Requirements

• High school diploma or equivalent.
• Past experience working with the targeted population.
• At least 3 years of relevant work experience.
• Proficiency with Microsoft Office applications or online database tracking systems.
• Appropriate and valid state driver's license.
• Ability to meet Eckerd's Auto Insurance requirements and drive for business purposes.
• Must pass a drug screen in compliance with the Substance Abuse and Drug-Free Workplace policy.

Nice To Haves

• Related bachelor's degree from an accredited college or university.

Responsibilities

• Serve as the primary point of contact for participants and others in their circles of influence.
• Meet regulatory requirements for eligibility and participation, and document case notes and follow-up services concerning needs and service arrangements related to employment, retention, and termination.
• Follow data-management procedures established by program management and funding sources.
• Recruit participants for the program and identify and recruit target populations and employers.
• Seek employment and educational opportunities for participants as they complete the program.
• Attend and conduct community activities related to participant development.
• Deliver training in software applications, work readiness skills, and basic remedial math and reading skills.
• Use presentation and facilitation skills to engage students in meeting program goals.
• Build connections with employers and community organizations to market and enrich the program and support participant success.

Benefits

• Low-cost medical, dental, and vision insurance.
• 19 days of paid time off in the first year.
• 11 paid holidays.
• Retirement savings plan with employer match up to 5%.
• Flexible spending accounts.
• Paid short-term disability and voluntary long-term disability.
• Group Term Life and AD&D Insurance.
• Voluntary term life insurance.
• Public Service Loan Forgiveness (PSLF) eligible employer.
• PTO Exchange.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED