Workforce Career Coach

Our Workforce Programs • New Albany, IN

4d

About The Position

The Workforce Career Coach is the primary point of contact for program participants and others in their circle of influence. The coach supports participant employment, retention, and program completion by meeting regulatory requirements for eligibility, participation, case notes, and follow-up services, and by documenting service needs and activities according to procedures set by program management and funding sources.

The coach recruits participants, identifies employers and educational opportunities, delivers training in software applications and work readiness, and helps develop basic math and reading skills. The role also involves community activities, presentations, and facilitation, as well as building connections with employers and community organizations to promote the program and participant success.

Eckerd Connects provides workforce services through partnerships and contracts, including occupational and customized training, on-the-job training, incumbent worker training, transitional employment, and youth development and education services.

Requirements

• High school diploma or equivalent.
• At least 3 years of relevant work experience.
• Past experience working with the targeted population.
• Proficiency with Microsoft Office applications or online database tracking systems.
• Valid, appropriate state driver's license and ability to meet Eckerd's Auto Insurance requirements and drive for business purposes.
• Must pass a drug screen in compliance with the Substance Abuse and Drug-Free Workplace policy.

Nice To Haves

• Related bachelor's degree from an accredited college or university.

Responsibilities

• Serve as the primary contact for participants and people in their circles of influence.
• Meet regulatory requirements for participant eligibility, participation, case notes, and follow-up services.
• Document participant service needs and activities or arrangements related to employment, retention, and termination, following program and funding-source procedures.
• Recruit participants for the program and identify employment and educational opportunities for them as they complete the program.
• Attend and conduct community activities related to participant development.
• Identify and recruit the target population of clients and employers.
• Deliver training in software applications, work readiness skills, and basic remedial math and reading skills.
• Develop presentations and facilitate activities that engage students in meeting program goals.
• Connect frequently with employers and community organizations to market and enrich the program and support participant success.

Benefits

• Low-cost medical, dental, and vision insurance.
• 19 days of paid time off during the first year.
• 11 paid holidays.
• Retirement savings plan with employer match up to 5%.
• Flexible spending accounts.
• Paid short-term disability and voluntary long-term disability.
• Group Term Life and AD&D Insurance.
• Voluntary term life insurance.
• Public Service Loan Forgiveness (PSLF) eligible employer.
• PTO Exchange.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED