Workforce Career Coach

Our Workforce Programs • Spartanburg, SC

4d • Onsite

About The Position

The Workforce Career Coach is the primary point of contact for program participants and others in their circle of influence. The coach supports participants with eligibility and participation requirements, case notes, follow-up services, employment, retention, and termination documentation in accordance with program-management and funding-source data procedures.

The role recruits participants, identifies employment and education opportunities, and conducts community activities that support participant development. It also delivers training in software applications, work readiness, and basic math and reading skills; develops presentation and facilitation skills to engage students; and builds relationships with employers and community organizations to promote the program and participant success.

Eckerd Connects provides workforce services through contracts with the U.S. Department of Labor and local workforce boards. Its programs offer career-pathway services and training for youth, adults, and dislocated workers, including occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities.

Requirements

• High school diploma or equivalent.
• Past experience working with the targeted population.
• At least 3 years of relevant work experience.
• Proficiency with Microsoft Office applications or online database tracking systems.
• A valid state driver's license and ability to meet Eckerd's Auto Insurance requirements and drive for business purposes.
• Pass a drug screen in compliance with the Substance Abuse and Drug-Free Workplace policy.

Nice To Haves

• Related bachelor's degree from an accredited college or university.

Responsibilities

• Serve as the primary point of contact for participants and others in their circle of influence.
• Meet regulatory requirements for eligibility and participation, and document case notes and follow-up services concerning service needs and activities or arrangements for fulfilling them.
• Document participant employment, retention, and termination according to data-management procedures established by program management and funding sources.
• Recruit participants for the program and identify employment and educational opportunities for participants completing the program.
• Attend and conduct community activities relating to participant development.
• Identify and recruit clients from the target population and employers.
• Deliver training in software applications, work readiness, and basic remedial math and reading skills.
• Develop presentation and facilitation skills to engage students in achieving program goals.
• Connect frequently with employers and community organizations to market and enrich the program and support participant success.

Benefits

• Low-cost medical, dental, and vision insurance.
• 19 days of paid time off in the first year.
• 11 paid holidays.
• Retirement savings plan with employer match up to 5%.
• Flexible spending accounts.
• Paid short-term and voluntary long-term disability.
• Group Term Life and AD&D Insurance.
• Voluntary term life insurance.
• Public Service Loan Forgiveness (PSLF) eligible employer.
• PTO Exchange.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED