Work Control Administrative Assistant (supporting NASA)

ASRC Federal•Wallops Island, VA
•$60,089 - $75,111

About The Position

ASRC Federal Facilities Logistics LLC, a subsidiary of ASRC Federal, is seeking a Work Control Administrative Assistant to support its Prime NASA ROME contract at Wallops Flight Facility. The role supports facilities shop operations and maintenance by managing work orders and records in Maximo, monitoring work-order status and labor, and assisting with dispatching technicians. The assistant evaluates incoming calls and work requests, prioritizes work orders, obtains quotes, and enters purchase requisitions as requested by shop supervisors.

Requirements

  • General knowledge of facilities shop operations and maintenance.
  • Proficiency working with Maximo software.
  • Knowledge of Microsoft Office, Deltek Costpoint, and other related software.
  • Strong communication skills.
  • Ability to work independently.
  • Bachelor of Science or Bachelor of Arts degree plus 0–2 years of experience, or equivalent.

Responsibilities

  • Maintain shop work orders by entering log notes and failure-reporting entries and completing work orders in Maximo.
  • Receive, process, and route work orders, and maintain current work-order status in Maximo.
  • Monitor work-order status and labor in Maximo as an internal quality-control monitor.
  • Evaluate each call, use independent judgment to assess urgency, and determine whether personnel need to be dispatched.
  • Obtain quotes needed to perform related work and enter purchase requisitions in Maximo as requested by shop supervisors.
  • Organize incoming work orders according to priority.
  • Assist with dispatching technicians as needed.
  • Verify hours worked and work performed, and record time in Maximo.
  • Maintain records for operation and maintenance shops.

Benefits

  • Health care insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Education assistance
  • Paid time off, including PTO and holidays
  • Other paid leave required by law
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