Work and Family Life Specialist

Commander, Navy Installations Command•China Lake, CA

13d

About The Position

The Work and Family Life Specialist is assigned to the Work and Family Life Branch (N911), Family Readiness Division (N91), Commander, Navy Installations Command region. The incumbent provides education, training, and consultation to improve individual and family functioning, build life skills, and foster resiliency. The role plans, coordinates, implements, and evaluates education and outreach for Work and Family Life (WFL) Programs, a key component of Fleet and Family Support Programs. The specialist provides direct services, consultation, and group training across a broad range of personal and family readiness areas. Services may be delivered in person, virtually, or in afloat settings. The specialist assesses customer needs, develops tailored plans, provides referrals and warm handovers, monitors program use and service quality, and works with command leadership, prevention personnel, and other stakeholders. The position also plans and evaluates programs against FFSP certification standards; maintains records and program data; ensures compliance with Department of War, Navy, and CNIC policies; analyzes policy and legislative changes; and reports program effectiveness and community needs to leadership. The specialist develops procedures, contributes to strategic planning, identifies service-delivery resources, and promotes WFL programs and other Department of War resources.

Requirements

Ph.D. or equivalent graduate degree, or three full years of progressively higher-level graduate education leading to a degree appropriate to the position; alternatively, three years of progressively responsible specialized experience or an equivalent combination of education and experience.
Specialized experience, when used to qualify, must involve planning, managing, coordinating, and/or implementing outreach for Personal and Family Life Readiness or Quality of Life Programs, such as life-skills education, deployment support, personal financial management, relocation assistance, transition assistance, employment assistance, family emergency response, Ombudsman Program, or Exceptional Family Member Program.
Obtain an Accredited Financial Counselor (AFC) certification, or another nationally accredited financial certification pending approval, within two years of assignment and maintain AFC continuing education requirements for the duration of employment.
Pass applicable records and background checks.
Successfully pass the E-Verify employment verification check and resolve any discrepancies as a condition of employment.
Be a U.S. citizen to obtain and maintain a Secret security clearance.
Provide a resume that demonstrates relevant experience, knowledge, skills, and abilities.

Responsibilities

Provide individual and group WFL education, training, information, and referrals to the military community.
Assess customer needs across personal and family readiness topics, develop tailored plans, and provide warm handovers to appropriate resources under the no-wrong-door service delivery model.
Monitor program usage, track data in the approved CNIC database, and ensure quality customer service.
Deliver WFL programs and services in person, virtually, and in afloat settings.
Collaborate with command leadership, prevention personnel, and other stakeholders to develop training plans based on community needs assessments and deliver education services.
Provide backup support across WFL program areas as needed.
Facilitate transition assistance program components for separating service members and their families, coordinating with inter-agency partners to meet legislative requirements and prepare participants for civilian life.
Provide career and education support, including resume development, interview skills, and job-search strategies; manage volunteer coordination to provide job-skills opportunities.
Implement and coordinate relocation services, including newcomer orientations, permanent change of station and sponsorship training, and maintenance of community resource information in official relocation databases.
Conduct pre-, mid-, and post-deployment support for service members and families, including command consultation and support for Family Readiness Groups.
Provide Ombudsman program guidance, coordinate basic and advanced training, and advise the local Ombudsman Assembly and commands.
Provide Emergency Family Assistance during crises through information, referral, and emergency case management; use the designated accountability and assessment system to track needs and assistance.
Support Exceptional Family Member Program families by providing information and referrals, coordinating with medical and community entities, and arranging warm handoffs to area EFMP case liaisons.
Provide financial readiness education, training, and counseling on topics such as debt management, budgeting, credit, and investing; train leaders to recognize and address financial problems.
Deliver evidence-based life-skills training individually or in groups on topics including stress and anger management, communication, parenting, suicide prevention, and healthy relationships.
Plan, manage, and evaluate WFL programs in accordance with FFSP certification standards.
Maintain administrative records and program data, and ensure compliance with Department of War, Navy, and CNIC policies and directives.
Analyze legislation and policy changes for their impact on program operations and recommend adjustments.
Compile and evaluate program data from diverse sources, prepare reports on program effectiveness, and use authorized surveys and measurement tools to identify community trends and needs.
Consult with and brief leadership on findings and program-improvement recommendations.
Develop and review standard operating procedures, participate in strategic planning, and identify resources needed for service delivery.
Develop marketing strategies, prepare informational materials, and network with stakeholders to promote WFL programs and other Department of War resources.