Woodfire Grille Food Server

Boyd Gaming•Northwood, IA

About The Position

The Woodfire Grille Food Server receives and serves food and beverage orders, provides excellent guest service, and may collect payment and make change. The server uses a computerized guest check system to process orders, retrieves prepared items from the kitchen, and delivers them to guests. The role also involves carrying and balancing trays or pushing a food-and-beverage cart through the kitchen and dining room, maintaining dining-room cleanliness, and presenting guest checks.

Requirements

  • Must be able to stand and walk for the majority of the shift.
  • Must be able to lift and carry trays weighing approximately 40 pounds.
  • Must be able to communicate in English.
  • Must be able to use a computer system to place food and beverage orders, process payments, and make change.
  • Must have reliable attendance.
  • Must have excellent customer service and communication skills.
  • Must be able to obtain and maintain any necessary licenses and/or certifications.

Nice To Haves

  • Six months of food and beverage service experience is preferred.
  • Working knowledge of food specialties or cuisine and service standards in the specific room is strongly preferred.

Responsibilities

  • Receive and serve food and beverage orders from guests.
  • Greet guests and communicate with them while providing excellent guest service.
  • Receive and process orders using a computerized guest check system.
  • Retrieve prepared orders from the kitchen and deliver them to guests.
  • Carry and balance trays or push a cart of food and beverages through the kitchen and dining room.
  • Maintain cleanliness throughout the dining room.
  • Present checks to guests and collect payment or deliver payment to the cashier.
  • Make change for guest checks when responsible for collecting payment.
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