Food Server - Kankakee Grille

Four Winds Casinos•South Bend, IN

About The Position

The Food Server provides dining service to guests at Kankakee Grille in an efficient, courteous, and professional manner, maintaining a high standard of guest service. The role includes taking and fulfilling food and beverage orders, monitoring guest needs, maintaining clean dining areas and table settings, and helping with restaurant side work and opening or closing duties. The server is expected to work safely and hygienically, anticipate guest needs, keep current with food, wine, and spirits trends, and contribute to a fun and respectful atmosphere for guests and employees. The position requires an active employee permit issued by the State of Indiana’s Alcohol and Tobacco Commission, or the ability to obtain one, completion of an ATC-approved server training program, and a Level 4 Gaming License. A high school diploma or GED and four to five years of upscale dining or food server experience are preferred. The role requires standing and walking regularly, frequent lifting or moving of up to 25 pounds, and occasional lifting of up to 50 pounds. The work environment is usually moderately noisy and may be loud on the casino floor; casino areas are typically smoky.

Requirements

Must possess or be able to obtain an active employee permit issued by the State of Indiana’s Alcohol and Tobacco Commission.
Must complete an ATC-approved server training program.
Must possess a Level 4 Gaming License.
Strong organizational and interpersonal skills.
Ability to read and comprehend simple instructions, short correspondence, and memos, and write simple correspondence.
Ability to perform basic addition, subtraction, division, and multiplication.
Ability to follow detailed but uncomplicated written or oral instructions and handle problems involving a few concrete variables in standardized situations.
Regularly stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
Frequently lift or move up to 25 pounds and occasionally lift up to 50 pounds.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

High school diploma or GED.
Four to five years of upscale dining or food server experience.
Knowledge of beers, wines, and spirits and current food trends.

Responsibilities

Deliver food and beverages to restaurant guests promptly, efficiently, and courteously according to venue standards.
Perform tasks necessary to provide service to guests.
Take and fill food and drink orders and help keep guests’ dining areas clean and neat.
Pre-bus tables continually, keeping them free of excess clutter.
Work in a clean, sanitary, safe, and organized manner and follow health and safety regulations.
Monitor guests’ needs and promptly fulfill requests in accordance with policies and procedures.
Assist other restaurant personnel with side work and opening and closing duties as needed.
Maintain knowledge of and stay current with food, wine, and spirits trends.
Anticipate guests’ needs.
Polish silverware, stemware, and plateware as needed to maintain impeccable table settings.
Attend required meetings and training sessions.
Help create a fun atmosphere for casino guests.
Encourage mutual respect, dignity, and integrity among employees by setting a positive example.