Woodfire Grille Food Server

Diamond Jo Worth Casino•Northwood, IA

About The Position

The Woodfire Grille Food Server receives and serves food and beverage orders from guests, provides excellent guest service, and may collect payment and make change. The server uses a computerized guest check system to process orders, retrieves prepared orders from the kitchen, and delivers them to guests. The role also involves carrying and balancing trays or pushing a food and beverage cart through the kitchen and dining room, maintaining dining-room cleanliness, and presenting guest checks. Payment is collected or delivered to the cashier.

Requirements

  • Six months of food and beverage service experience preferred.
  • Working knowledge of food specialty or cuisine and service standards in the specific room strongly preferred.
  • Ability to stand and walk for most of the shift.
  • Ability to lift and carry trays weighing approximately 40 pounds.
  • Ability to communicate in English.
  • Ability to use a computer system to place food and beverage orders, process payments, and make change.
  • Reliable attendance.
  • Excellent customer service and communication skills.
  • Ability to obtain and maintain any necessary licenses or certifications.

Nice To Haves

  • Six months of food and beverage service experience.
  • Working knowledge of food specialty or cuisine and service standards in the specific room.

Responsibilities

  • Greet guests and communicate with them while providing excellent guest service.
  • Receive and process food and beverage orders using a computerized guest check system.
  • Retrieve prepared orders from the kitchen and deliver them to guests.
  • Carry and balance trays or push a cart of food and beverages through the kitchen and dining room.
  • Maintain cleanliness of all dining-room areas.
  • Present checks to guests.
  • Collect payment and make change, or deliver payment to the cashier.
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