Women’s Health Clinical Account Specialist - Pittsburgh North

Organon•Pittsburgh, PA

11d•$85,000 - $144,100•Remote

About The Position

The Women’s Health Clinical Account Specialist (WHCAS) supports customers by providing clinical information about the company’s products, education, and clinical training programs. The role partners with customers to address identified needs, educate stakeholders, and support providers and health systems in meeting patient goals, in alignment with the company’s mission and objectives. The specialist serves as the primary point of contact for a range of healthcare providers and business professionals across an assigned geography. Customer locations may include clinics, health departments, hospitals, integrated delivery networks, residency programs, federally qualified health centers, universities, independent physician associations, management service organizations, Planned Parenthood and family planning clinics, military treatment facilities, and Indian Health Services. The position works collaboratively with local and extended customer teams, including account executives and government affairs colleagues. The role reports to the Regional Manager. The posting identifies a territory including Pittsburgh North, Erie, and State College, while also stating that the selected candidate must reside in the Western Iowa area. Travel is required, with the posting citing 10–20% depending on the candidate’s location within the territory and a separate travel requirement of 50%. The position is listed as remote work with flexible work arrangements.

Requirements

A BA/BS degree and at least two years of sales experience, or at least six years of equivalent experience.
Equivalent experience may include professional sales, healthcare or scientific work (including pharmaceutical, biotech, or medical devices) that is not sales-related, professional marketing, or military experience.
Demonstrated excellence in current or previous professional roles.
Excellent interpersonal and communication skills.
Ability to analyze metrics to assess progress against objectives.
Ability to work independently and as part of a team.
Flexibility and willingness to work in a dynamic, fast-paced environment.
Strong organizational and time-management skills.
Valid driver’s license.
Willingness and ability to travel as needed, with travel varying by territory.
Willingness to complete credentialing requirements for in-person account access.
Ability to satisfy applicable travel and credentialing requirements, including associated vaccination prerequisites.

Nice To Haves

A BA/BS degree and at least six years of sales experience, or at least ten years of equivalent experience, including at least four years in pharmaceutical, biotech, or healthcare industries.
Previous sales, account management, consultative, or customer service experience.
Buy and Bill experience.
Experience in the women’s health industry.

Responsibilities

Deliver balanced product sales presentations to healthcare providers and healthcare business professionals, aligning customer needs with company products and following product labeling and professional society recommendations.
Serve as a product expert and accurately communicate technical and clinical information to support appropriate product utilization and customer needs.
Understand the local managed care and reimbursement environment and communicate relevant information to customer segments.
Build and maintain strong customer partnerships.
Provide management with updates about customer needs, feedback, marketplace dynamics, and progress toward quality goals.
Manage complex account interdependencies and develop short- and long-term account plans with the extended account team.
Conduct routine product in-services to support appropriate education and product utilization in accordance with labeling.
Monitor business performance against objectives, including competitive activity and market trends, using company-provided tools.
Develop and execute territory- and account-level business plans in accordance with company policies, standards, and ethics.
Conduct routine account business reviews with key customers.
Maintain product and ecosystem knowledge and certification for the company portfolio assigned to the role.
Complete administrative requirements accurately and on time.
Embrace Organon’s culture: Be real, We all belong, Bring your fire, Own it, Rise together, and Keep moving.
For selected accounts, act as the primary customer contact and understand the customer’s practice structure, business model, key influencers, and patients’ needs; identify opportunities and share information with relevant stakeholders.
Support complex procurement environments, including Buy and Bill, Assignment of Benefits (AOB), and 340B, and understand relevant managed care, public-segment procurement, policy, and reimbursement considerations.
Coordinate with the extended customer team on strategies for customer interactions and relationships intended to improve customer and patient support.