Dermatology Territory Account Specialist – Pittsburgh North, PA

Novartis

7d•$77,000 - $245,700•Remote

About The Position

This field-based and remote role supports key accounts in an assigned geography. The Territory Account Specialist (TAS) serves as the primary point of contact for accounts and Health Care Providers (HCPs), building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The position combines demand generation with strategic account engagement, including clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. The role requires residence within the territory or within a reasonable daily commuting distance of 50 miles from its border, and travel of 60–80% over a broad geography. Relocation support and visa sponsorship are not available. The position will be filled at a level commensurate with experience: Associate, Territory, Senior, or Executive Territory Account Specialist. The posted salary range is $119,700–$222,300 per year, while level-specific ranges are listed in the posting. Compensation also includes a performance-based cash incentive and, depending on role level, potential eligibility for annual equity awards. Eligible US-based employees receive health, life, and disability benefits, a 401(k) with company contribution and match, and paid time off including vacation, personal days, holidays, and other leaves.

Requirements

Bachelor’s degree from a four-year college or university.
Relevant experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; experience in other complex sales environments may also qualify.
Track record of consistent high performance and experience navigating and selling to large accounts and key customers.
Self-starter with analytical abilities to find, prioritize, and apply relevant information to solve key customer problems.
Demonstrated ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
Valid, fully valid, and unrestricted driver’s license; driving is an essential function of the role.
For Territory Account Specialist level: at least 2 years of relevant experience in a listed or similarly complex sales sector within the last five years, with ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Senior Territory Account Specialist level: at least 5 years of relevant experience in a listed or similarly complex sales sector within the last five years, with ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Executive Territory Account Specialist level: at least 10 years of relevant experience in a listed or similarly complex sales sector within the last five years, with ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Associate Territory Account Specialist level: recently separated from the US Military with at least 4 years of military service in a leadership capacity, or limited prior sales experience; strong collaboration, cross-functional communication, and effective product-information communication abilities.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for a sophisticated product or reimbursement pathway.
For Associate-level candidates: prior experience in the two-year Novartis Sales Internship Program, or demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions.
Build a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support better patient outcomes.
Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Use knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and coordinate across functions to meet customer needs with urgency.
Deliver real-time access support and collaborate with Patient Specialty Services (PSS) to support a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face to face.