Women's Health Care Coordinator

Community Health Care•Vineland, NJ

About The Position

The Women's Health Care Coordinator coordinates and supports women's health services to help patients receive timely, comprehensive, and compassionate care. The role focuses on preventive women's health services, prenatal care coordination, Centering Pregnancy (Centering OB) patient tracking, screening completion, diagnostic testing follow-up, and ongoing patient engagement. Working with medical providers, clinical staff, and other healthcare team members, the coordinator tracks patient needs, supports completion of required services, and addresses outstanding clinical and administrative needs. The coordinator tracks women's health visits and preventive screenings, schedules and follows up on ordered tests, and maintains accurate patient records. For Centering OB, the role tracks patients from enrollment through program completion, including group-session attendance, prenatal milestones, testing, and outstanding care needs. The coordinator conducts outreach to patients who miss appointments or are overdue for care, documents contact and follow-up in the EHR, identifies participation barriers, and connects patients with available resources. The position also supports quality improvement and program reporting by maintaining records and reports on enrollment, attendance, retention, screening completion, testing, and unresolved care needs. It requires communication and coordination with providers and clinical teams, adherence to confidentiality and documentation policies, and escalation of clinical questions or concerning results to licensed healthcare professionals.

Requirements

High school diploma or equivalent required.
Certified Medical Assistant.
Experience with patient tracking, appointment scheduling, and EHR systems.
Strong organizational skills and attention to detail.
Excellent communication, interpersonal, and problem-solving skills.
Ability to manage multiple patient tracking lists and meet established deadlines.
Commitment to patient confidentiality and compassionate care.

Nice To Haves

Previous experience in women's health, prenatal care, patient coordination, medical assisting, or healthcare administration.
Familiarity with prenatal care workflows and preventive women's health services.
Knowledge of Centering Pregnancy or group prenatal care programs.

Responsibilities

Coordinate annual well-woman visits, gynecological examinations, preventive screenings, and follow-up appointments.
Track breast cancer, cervical cancer, and other age- and risk-appropriate preventive services; monitor ordered screenings and diagnostic services, including mammograms, Pap tests, and HPV testing.
Coordinate scheduling and follow-up for laboratory tests, imaging, diagnostic services, Centering OB group sessions, and related individual prenatal appointments.
Maintain accurate tracking systems and records for women's health care needs and Centering OB enrollment, attendance, participation, completion, and patient disposition.
Track Centering OB participants throughout prenatal care, including gestational age, estimated due date, assigned group, scheduled sessions, attendance, prenatal milestones, and outstanding care needs.
Monitor missed appointments and sessions, overdue visits, tests, screenings, and other services; conduct patient outreach and encourage attendance or reschedule appointments.
Follow up on pending test results and outstanding screening or diagnostic items until completion or documented transfer of responsibility; route results to the appropriate provider and escalate abnormal or concerning results according to established protocols.
Document patient contacts, outreach attempts, responses, screening status, testing completion, and follow-up plans in the EHR; reconcile tracking lists against the EHR and coordinate resolution of incomplete documentation.
Identify barriers to care and participation, such as transportation, scheduling, childcare, and communication challenges, and help connect patients with available organizational resources.
Generate regular reports on Centering OB enrollment, attendance, retention, missed sessions, program completion, and outstanding patient care needs.
Assist with audits, quality improvement initiatives, standardized workflows, and monitoring participation trends and screening performance; identify barriers and recommend process improvements.
Communicate patient needs, missed visits, overdue services, and documentation requirements to providers, nurses, medical assistants, Centering OB facilitators, and other designated team members.
Participate in team meetings and contribute to improving women's health and prenatal care workflows.
Protect patient confidentiality and comply with HIPAA and organizational documentation policies.
Direct clinical questions and concerns to the appropriate licensed healthcare professional.