Full Time Women's Apparel Team Lead
About The Position
Under the supervision of the Group Sales or Department Manager, the Women's Apparel Team Lead gives daily direction to associates in a store department. The role supports merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. The Team Lead supports department sales, gross margin, inventory shrinkage, and payroll goals; helps staff and develop service-oriented associates; and promotes a productive, team-oriented work environment. The position also assists with merchandising directives, plan-o-grams, special events, pricing and UPC integrity, product assortments, inventory accuracy, and advertised-item displays. The role provides a positive shopping experience by helping customers make buying decisions, recommending products based on their needs, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up. The Team Lead remains knowledgeable about products, conducts product demonstrations, and resolves customer and associate concerns with management. Other duties may be assigned.
Requirements
- High school diploma or equivalent.
- 2 to 4 years of retail sales experience.
- Ability to calculate figures and amounts such as discounts, commissions, and percentages.
- Ability to read and analyze reports.
- Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
- Ability to conduct meetings and presentations for groups.
- Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, and inventory management systems.
- Strong interpersonal skills and the ability to establish and maintain effective working relationships with coworkers, associates, customers, and corporate staff.
Nice To Haves
- Supervisory experience.
Responsibilities
- Support the Group Sales Manager or Department Manager in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals.
- Provide daily direction to department associates and prepare task lists.
- Execute merchandising directives and maintain corporate plan-o-grams.
- Help ensure a pleasant and productive shopping experience for customers.
- Participate in interviewing and recommend candidates; coordinate associate training; provide input for performance appraisals; prepare weekly work schedules; and coach and motivate associates.
- Resolve customer and associate concerns in coordination with the Group Sales Manager or Department Manager and Human Resources Manager.
- Maintain a high level of customer service and achieve customer-service results better than the company average.
- Maintain product expertise through ongoing training and conduct product demonstrations for staff.
- Assist with special events, pricing and UPC integrity, product assortments, inventory accuracy, and the display, signing, and pricing of advertised items.
- Assist with supervisory duties, including interviewing, training, planning and assigning work, directing and evaluating performance, addressing complaints, and resolving problems.
- Help maintain a positive, harassment-free work environment.
- Assist customers with buying decisions by identifying and evaluating their needs, making product recommendations, and promoting programs including CLUB Membership, VOC, and In-Store Pick-up.
- Perform other duties as assigned.
Benefits
- Retail merchandise, restaurant, resort, and conservation attraction discounts.
- Medical benefits.
- Dental benefits.
- Vision benefits.
- Health Savings Account.
- Flexible Spending Account.
- Voluntary benefits.
- 401(k) retirement savings.
- Paid holidays.
- Paid vacation.
- Paid sick time.
- Bass Pro Cares Fund.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
