Apparel Team Lead

Bass Pro Shops • Reno, NV

5d

About The Position

Under the supervision of the Group Sales or Department Manager, the Apparel Team Lead gives daily direction to associates in a store department. The role supports merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. The Team Lead helps achieve departmental sales, gross margin, inventory shrinkage, and payroll goals, and contributes to a pleasant, productive shopping experience for customers.

The role supports staffing, interviewing, training, scheduling, coaching, performance feedback, and resolution of customer and associate concerns. It also carries out merchandising directives and plan-o-grams, supports special events and inventory and pricing accuracy, maintains product knowledge, and demonstrates products to staff. The Team Lead assists customers with buying decisions by identifying and evaluating needs, recommending products, and promoting programs such as CLUB Membership, VOC, and in-store pickup. Other duties may be assigned.

Requirements

• High school diploma or equivalent.
• 2 to 4 years of experience in retail sales.
• Ability to calculate figures and amounts such as discounts, commissions, and percentages.
• Ability to read and analyze certain reports.
• Ability to present information effectively and respond to questions from managers, associates, customers, and the general public.
• Ability to conduct meetings and presentations to groups.
• Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, and inventory management systems.
• Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and Corporate Staff.

Nice To Haves

• Supervisory experience.

Responsibilities

• Support the Group Sales Manager or Department Manager in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals.
• Provide daily direction to department associates and prepare task lists.
• Execute merchandising directives and maintain plan-o-grams established by the Corporate Office.
• Help ensure a pleasant and productive customer shopping experience and maintain a high level of personal customer service.
• Assist with department staffing, interviewing, selection recommendations, training coordination, performance appraisal input, and weekly work schedules.
• Coach and motivate associates to promote positive customer relations and a productive, team-oriented work environment.
• Resolve customer and associate concerns in coordination with the Group Sales Manager or Department Manager and Human Resources Manager.
• Maintain product expertise through ongoing training and conduct product demonstrations for staff.
• Assist with special events, pricing and UPC integrity, assortment decisions, inventory accuracy, and the display, signage, and pricing of advertised items.
• Assist with supervisory responsibilities, including planning and assigning work, directing and evaluating performance, addressing complaints, resolving problems, and maintaining a positive, harassment-free work environment.
• Help customers make buying decisions by identifying and evaluating their needs and recommending products.
• Promote programs including CLUB Membership, VOC, and in-store pickup.
• Perform other duties as assigned.

Benefits

• Retail merchandise, restaurant, resort, and conservation attraction discounts.
• Medical benefits.
• Dental benefits.
• Vision benefits.
• Health Savings Account.
• Flexible Spending Account.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Paid sick time.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED