Apparel Team Lead - Full Time

Bass Pro Shops•Orlando, FL

About The Position

Under the supervision of the Group Sales or Department Manager, the Apparel Team Lead gives daily direction to associates in a store department. The role covers merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service. The Team Lead supports departmental sales, gross margin, inventory shrinkage, and payroll goals, and helps create a productive, customer-focused shopping experience. The position includes coordinating associate training, schedules, merchandising and special events; maintaining product, pricing, and inventory accuracy; and assisting with supervisory responsibilities. The Team Lead also helps customers make buying decisions by identifying their needs, recommending products, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up. Other duties may be assigned.

Requirements

High school diploma or equivalent.
2 to 4 years of experience in retail sales.
Ability to calculate figures and amounts, including discounts, commissions, and percentages.
Ability to read and analyze reports.
Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
Ability to conduct meetings and presentations for groups.
Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale systems, and inventory management systems.
Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and Corporate Staff.
Ability to meet the listed physical requirements, including standing or walking throughout the shift and moving objects up to 20 pounds constantly, with occasional lifting or moving of objects up to 100 pounds or more using a team lift as needed.

Nice To Haves

Supervisory experience.

Responsibilities

Support the Group Sales Manager or Department Manager in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals.
Provide daily direction to department associates and prepare to-do or task lists.
Execute merchandising directives and maintain plan-o-grams as set by the Corporate Office.
Help provide a pleasant and productive shopping experience for customers and maintain a high level of personal customer service.
Assist with staffing, interviewing, selection recommendations, training, performance appraisal input, and preparation of weekly work schedules.
Coach and motivate associates to encourage positive customer relations and a productive, team-oriented work environment.
Resolve customer and associate issues with the Group Sales Manager or Department Manager and Human Resources Manager.
Maintain product knowledge through ongoing training and conduct product demonstrations for staff.
Assist with coordinating special events; maintaining pricing and UPC integrity; determining assortments; ensuring inventory accuracy; and properly displaying, signing, and pricing advertised items.
Assist with supervisory responsibilities, including planning, assigning and directing work, evaluating performance, addressing complaints, and resolving problems while maintaining a positive, harassment-free workplace.
Help customers make buying decisions by identifying and evaluating their needs and recommending products.
Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
Perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical benefits.
Dental benefits.
Vision benefits.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.