Apparel Team Lead

Bass Pro Shops•Reno, NV

About The Position

Under the supervision of the Group Sales or Department Manager, the Apparel Team Lead gives daily direction to associates in a store department. The role supports merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. The Team Lead helps achieve departmental sales, gross margin, inventory shrinkage, and payroll goals while providing a pleasant and productive shopping experience. The Team Lead supports staffing, interviewing, associate selection recommendations, training, scheduling, coaching, and performance feedback. The role maintains product expertise, conducts product demonstrations, supports special events, and helps ensure accurate pricing, assortments, inventory, displays, signage, and advertised items. The position also assists customers with buying decisions and promotes programs such as CLUB Membership, VOC, and In-Store Pick-up. Other duties may be assigned.

Requirements

High school diploma or equivalent.
Two to four years of experience in retail sales.
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to read and analyze reports.
Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
Ability to conduct meetings and presentations for groups.
Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale systems, and inventory management systems.
Strong interpersonal skills.
Ability to establish and maintain effective working relationships with coworkers, associates, customers, and Corporate Staff.
Ability to exercise independent judgment, analyze problems, conduct needs assessments, and adapt broad guidelines to achieve desired results.

Nice To Haves

Supervisory experience.

Responsibilities

Support the Group Sales Manager or Department Manager in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals.
Provide daily direction to department associates and prepare task lists.
Execute merchandising directives and maintain plan-o-grams set by the Corporate Office.
Help ensure a pleasant and productive shopping experience and maintain a high level of customer service.
Assist with staffing, interviewing, selection recommendations, training, performance-appraisal input, and weekly work schedules.
Coach and motivate associates to promote positive customer relations and a productive, team-oriented work environment.
Resolve customer and associate opportunities in coordination with the Group Sales Manager or Department Manager and Human Resources Manager.
Maintain product expertise through ongoing training and conduct product demonstrations for staff.
Assist with special events, pricing and UPC integrity, assortment decisions, inventory accuracy, and the display, signing, and pricing of advertised items.
Assist with supervisory responsibilities, including planning and assigning work, directing and evaluating performance, addressing complaints, and resolving problems.
Help maintain a positive, harassment-free work environment in accordance with company policies and applicable laws.
Help customers make buying decisions by identifying and evaluating their needs, recommending products, and promoting programs including CLUB Membership, VOC, and In-Store Pick-up.
Perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical, dental, and vision benefits.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.