Apparel Team Lead

Bass Pro Shops•Hazelwood, MO

About The Position

Under the supervision of the Group Sales or Department Manager, the Apparel Team Lead provides daily direction to department associates and supports merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service. The role helps the department meet sales, gross margin, inventory shrinkage, and payroll goals while ensuring a pleasant and productive shopping experience. The Team Lead supports staffing, interviewing, training, scheduling, coaching, motivation, and performance evaluation activities. The position maintains product knowledge, conducts demonstrations, coordinates special events, and helps ensure accurate pricing, inventory, assortments, displays, signage, and plan-o-grams. The role also assists customers with buying decisions and promotes programs such as CLUB Membership, VOC, and In-Store Pick-up. Other duties may be assigned.

Requirements

High school diploma or equivalent.
2 to 4 years of retail sales experience.
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to read and analyze certain reports.
Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
Ability to conduct meetings and presentations for groups.
Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale systems, and inventory management systems.
Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and corporate staff.
Ability to stand and/or walk constantly during a shift.
Ability to occasionally climb ladders, stairs, or ramps; repeat motions involving the wrists, hands, or fingers; operate machinery, power tools, motor vehicles, or heavy equipment; work in confined spaces; and work in noisy environments.
Ability to move objects up to 20 pounds constantly and occasionally move or lift objects up to 100 pounds or more using a team lift as needed.

Nice To Haves

Supervisory experience.

Responsibilities

Support the Group Sales Manager or Department Manager in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals.
Provide daily direction to department associates and prepare task lists.
Execute merchandising directives and maintain corporate plan-o-grams.
Ensure customers have a pleasant and productive shopping experience and provide consistently strong customer service.
Assist with staffing, interviewing, selection recommendations, training coordination, weekly scheduling, performance appraisal input, coaching, and motivation of associates.
Resolve customer and associate opportunities in coordination with the Group Sales Manager or Department Manager and Human Resources Manager.
Maintain product expertise through ongoing training and conduct product demonstrations for staff.
Assist with special events, pricing and UPC integrity, product assortments, inventory accuracy, and the display, signage, and pricing of advertised items.
Assist with supervisory responsibilities, including planning and assigning work, directing and evaluating performance, addressing complaints, resolving problems, and maintaining a positive, harassment-free work environment.
Help customers make buying decisions by identifying and evaluating their needs and making product recommendations.
Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
Perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical benefits.
Dental benefits.
Vision benefits.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.