Wireless Traveling Support Specialist

BeMobile•Richmond, VA

5h•$50,000 - $55,000

About The Position

The Wireless Traveling Support Specialist provides hands-on support to more than 125 BeMobile locations across the United States, including alternate and new distribution locations and emergency response situations. The role involves frequent travel to support special projects, new location setups, major sales events, and operational troubleshooting. The specialist models the Sales Process, supports campaigns and initiatives, helps improve sales and customer interactions, and leaves each location better positioned for success. The specialist works with store teams, leaders, and Sales Partners to provide guidance, mentorship, and on-the-spot assistance. The role requires staying current on systems, promotions, and operational protocols, including Core Process updates, OMNI, and SMB. BeMobile provides comprehensive training and a mentorship program. Candidates should expect to travel 90% of the time, including overnight hotel stays and extended periods away from home; approximately 10% of travel is within the local area. The position offers earnings of $55,000 or more per year, with performance-based incentives.

Requirements

1–2 years of wireless experience.
Valid driver’s license and ability to meet all requirements outlined in BeMobile’s Vehicle Policy.
Willingness to travel 90% of the time, including overnight hotel stays and extended periods away from home; approximately 10% of travel is within the local area.
Highly organized with attention to detail.
Proficiency in sales, prospecting, project management, leadership, and training.
Ability to manage multiple tasks while maintaining attention to detail.
Ability to execute the Sales Process and Coaching Process fully and ensure consistent use within stores.
Excellent communication, collaboration, and interpersonal skills.
A reputation for exceeding expectations without constant oversight.

Responsibilities

Travel to store locations to support special projects, new location setups, major sales events, and operational troubleshooting.
Execute the Sales Process and company campaigns and initiatives as designed.
Support sales results, customer interactions, and event effectiveness at each location.
Identify opportunities to improve processes, share best practices, and help teams implement solutions.
Stay current on systems, promotions, and operational protocols, including Core Process updates, OMNI, and SMB.
Support New or Alternate Distribution opportunities and Emergency Response situations.
Collaborate with store teams, leaders, and Sales Partners by providing guidance, mentorship, and on-the-spot assistance.
Ensure projects and support activities meet company standards and help locations succeed.