Wireless Traveling Support Specialist

BeMobile•Columbia, SC
•$50,000 - $55,000

About The Position

The Wireless Traveling Support Specialist provides hands-on support to more than 125 BeMobile locations across the United States, including alternate and new distribution locations and emergency response situations. The role involves frequent travel to support special projects, store teams, sales events, new-location setups, and operational troubleshooting. BeMobile provides comprehensive training and a mentorship program. The specialist models and executes the Sales Process, supports campaigns and initiatives, helps improve store results, and shares best practices. The role requires staying current with systems, promotions, and operational protocols, including Core Process updates, OMNI, and SMB. The specialist works with store teams, leaders, and Sales Partners to provide guidance, mentorship, and on-the-spot assistance. Candidates must have a valid driver’s license, satisfy BeMobile’s Vehicle Policy, and be willing to travel 90% of the time, including overnight hotel stays and extended periods away from home; approximately 10% of travel is local. Compensation is $55,000 or more per year, with performance-based incentives.

Requirements

  • 1–2 years of wireless experience.
  • Highly organized with attention to detail.
  • Proficiency in sales, prospecting, project management, leadership, and training.
  • Ability to manage multiple tasks while maintaining attention to detail.
  • Ability to fully execute the Sales Process and Coaching Process and ensure consistent use within stores.
  • Excellent communication, collaboration, and interpersonal skills.
  • A reputation for exceeding expectations without constant oversight.
  • Willingness to travel 90% of the time, including overnight hotel stays and extended periods away from home; approximately 10% of travel is local.
  • Valid driver’s license and compliance with all requirements in BeMobile’s Vehicle Policy.

Responsibilities

  • Travel to store locations to support special projects, new-location setups, major sales events, and operational troubleshooting.
  • Execute the Sales Process and support campaigns and initiatives as designed.
  • Support sales results, customer interactions, and event effectiveness at each location.
  • Identify process-improvement opportunities, share best practices, and help teams implement solutions.
  • Stay current on systems, promotions, and operational protocols, including Core Process updates, OMNI, and SMB.
  • Support new or alternate distribution opportunities and emergency response situations.
  • Collaborate with store teams, leaders, and Sales Partners by providing guidance, mentorship, and on-the-spot assistance.
  • Ensure the Sales Process and Coaching Process are consistently used within stores.

Benefits

  • Training and development
  • Wellness resources
  • Flexible schedule
  • Performance-based incentives
  • Comprehensive training and mentorship program
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employee Assistance Program (EAP)
  • 401(k) with employer match after 90 days
  • Career advancement opportunities
  • Pet insurance
  • Verizon service plan discounts
  • Financial wellness tools and financial counseling
  • Paid time off and sick pay
  • Maternity and parental leave
  • DeVry University continuing education discounts
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