Wireless Traveling Support Specialist

BeMobile•Lebanon, NH

5h•$50,000 - $55,000

About The Position

The Wireless Traveling Support Specialist provides hands-on support to more than 125 BeMobile locations across the United States, including alternate and new distribution locations and emergency response situations. The role involves frequent travel to support store teams and leaders, execute special projects, assist with sales events, set up new locations, and troubleshoot operational challenges. BeMobile provides comprehensive training and a mentorship program. The specialist models and executes the Sales Process, supports campaigns and initiatives, helps improve sales and customer interactions, and coaches teams so processes are used consistently. The position also requires staying current on systems, promotions, and operational protocols, including Core Process updates, OMNI, and SMB. The role offers a salary of $55,000 or more per year plus performance-based incentives. Candidates must have a valid driver's license and meet BeMobile's Vehicle Policy requirements.

Requirements

1–2 years of wireless experience.
Highly organized with attention to detail.
Proficient in sales, prospecting, project management, leadership, and training.
Ability to manage multiple tasks while maintaining attention to detail.
Ability to execute the Sales Process and Coaching Process fully and ensure consistent use within stores.
Excellent communication, collaboration, and interpersonal skills.
Reputation for exceeding expectations without constant oversight.
Willingness to travel 90% of the time, including overnight hotel stays and extended periods away from home; approximately 10% of travel is within the local area.
Valid driver's license and ability to meet all requirements in BeMobile's Vehicle Policy.

Responsibilities

Travel to store locations to support special projects, new location setups, major sales events, and operational troubleshooting.
Execute the Sales Process and support campaigns and initiatives as designed.
Help improve sales results, customer interactions, and event effectiveness at each location.
Identify opportunities to improve processes, share best practices, and help teams implement solutions.
Stay current on systems, promotions, and operational protocols, including Core Process updates, OMNI, and SMB.
Support New or Alternate Distribution opportunities and Emergency Response situations.
Provide guidance, mentorship, and on-the-spot assistance to store teams, leaders, and Sales Partners.
Execute and coach the Sales Process and Coaching Process to support consistent use within stores.