Wireless Traveling Support Specialist

BeMobile•Londonderry, NH
•$50,000 - $55,000

About The Position

The Wireless Traveling Support Specialist provides hands-on support to more than 125 locations across the United States, including alternate and new distribution locations and emergency response situations. The role involves frequent travel to help with projects, sales events, operational challenges, and store readiness. BeMobile provides comprehensive training and a mentorship program. The specialist executes the Sales Process and supports campaigns and initiatives, helps teams improve results, troubleshoots issues, and shares best practices. They work with store teams, leaders, and Sales Partners to provide guidance, mentorship, and on-the-spot assistance, while staying current on systems, promotions, and operational protocols, including Core Process updates, OMNI, and SMB. The position requires travel 90% of the time, including overnight hotel stays and extended periods away from home; approximately 10% of travel is within the local area. Candidates must have a valid driver’s license and meet BeMobile’s Vehicle Policy requirements. Compensation is $55,000+ per year, with performance-based incentives.

Requirements

  • 1–2 years of wireless experience.
  • Highly organized with attention to detail.
  • Proficient in sales, prospecting, project management, leadership, and training.
  • Able to manage multiple tasks while maintaining attention to detail.
  • Able to execute the Sales Process and Coaching Process fully and ensure consistent use within the store.
  • Excellent communication, collaboration, and interpersonal skills.
  • A reputation for exceeding expectations without constant oversight.
  • Willingness to travel 90% of the time, including overnight hotel stays and extended periods away from home; approximately 10% of travel is local.
  • Valid driver’s license and ability to meet all requirements outlined in BeMobile’s Vehicle Policy.

Responsibilities

  • Travel to store locations to support special projects, new location setups, major sales events, operational troubleshooting, and emergency response situations.
  • Execute the Sales Process and support campaigns and initiatives as designed to improve sales, customer interactions, and event effectiveness.
  • Identify opportunities to improve processes, share best practices, and help teams implement solutions.
  • Stay current on systems, promotions, and operational protocols, including Core Process updates, OMNI, and SMB.
  • Support new or alternate distribution opportunities and emergency response situations.
  • Collaborate with store teams, leaders, and Sales Partners by providing guidance, mentorship, and on-the-spot assistance.

Benefits

  • Training and development
  • Wellness resources
  • Flexible schedule
  • Performance-based incentives
  • Health, dental, and vision insurance
  • Employee Assistance Program (EAP)
  • 401(k) with employer match after 90 days
  • Career advancement opportunities
  • Pet insurance
  • Verizon service plan discounts
  • Financial wellness tools and financial counseling
  • Paid time off and sick pay
  • Maternity and parental leave
  • DeVry University continuing education discounts
  • Mentorship program
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