Wireless Technician

AT&T•San Diego, CA

3d•$18 - $54•Onsite

About The Position

The Wireless Technician uses advanced skills to install, integrate, maintain, test, and repair wireless equipment and related network infrastructure. The role includes maintaining mobile test equipment; performing database changes and repairs on cell-site components and wide-area network equipment; resolving difficult technical problems; and working with contractors to verify that cell-site work meets engineering specifications. The technician may also assist with monitoring and testing wireless network performance, resolving cell-site issues, making switch database changes, testing digital circuits, and interpreting results. The position includes preventative and incidental maintenance of cell-site, power, transmission, and associated equipment; documenting work in logs and reports; operating computers and electronic test equipment; coordinating trouble resolution with other groups; and supporting wireless service maintenance and installation. Technicians may work independently, provide guidance to other technicians, respond to network emergencies, and implement new services, technologies, or equipment as needed. The job requires a valid applicable driver’s license and satisfactory driving record, the ability to drive a manual-transmission vehicle, and travel away from the home location for extended periods. Work may take place outdoors in all types of weather. The technician must be available for assigned 24-hour on-call duty, after-hours work, overtime, emergency call-outs, weekends, and holidays. AT&T provides paid training and describes a collaborative team environment. The posted pay range is $18–$54 per hour, with average starting earnings stated as $37,440 per year; individual starting pay may depend on geography, experience, expertise, and education or training.

Requirements

At least 2 years of related technical training or equivalent experience, or at least 1 year of time in title as a Wireless Technician or MSC/RNOC Technician.
Valid state driver’s license or applicable CDL and a satisfactory driving-record check.
Ability to drive a vehicle with a manual gearshift.
Ability to be away from the home location for extended periods.
Ability to work outdoors in all types of weather.
Unimpaired hearing and ability to communicate orally and by telephone.
Ability to distinguish colors and read printed material.
Ability to lift and carry up to 60 pounds and climb stairs or ladders.
Ability to kneel, stoop, crouch, or work in other uncomfortable positions to accomplish tasks.
Good hand-eye coordination and ability to work with hand tools.
Willingness to work day, evening, or night hours; overtime; emergency call-outs; weekends; and holidays as required.
Willingness to assume 24-hour on-call duty when assigned.

Responsibilities

Install and maintain mobile test equipment.
Perform database changes and repairs on cell-site components and wide-area network equipment.
Resolve difficult technical problems.
Work with contractors on existing cell-site reports to ensure work meets engineering specifications.
Assist other technicians with monitoring or testing wireless network performance and resolving cell-site problems.
Make switch database changes and, when required, test digital circuits and interpret results.
Wear appropriate safety equipment and follow established safety practices and procedures.
Use electronic test equipment, measuring devices, meters, and hand tools to analyze, adjust, install, wire, repair, maintain, and test wireless, transmission, and associated equipment.
Perform incidental and preventative maintenance on cell-site, power, transmission, and associated equipment, and complete necessary logs, reports, and postings.
Use a personal computer or similar device to access required systems and equipment.
Coordinate trouble clearance with other groups and organizations and work with employees or customers to maintain and install wireless service.
Move or lift materials weighing up to 60 pounds and drive long distances safely to complete assignments.
Work independently with minimal guidance or assistance.
Provide instruction, assistance, and guidance to other technicians as required.
Perform network surveillance and emergency response as necessary.
Conduct and present field data on the wireless market as required.
Perform basic grounding-system maintenance.
Perform manual or electronic cross-connect functions.
Perform translations and use software-modification computer inputs to create, modify, or correct database contents, including cell translations, microwave-system analysis, and digital cross-connect administration or operation.
Implement new services, technologies, or equipment as required.
Drive a company vehicle and maintain an acceptable driving record.
Perform other duties as assigned by management.

Benefits

Medical, dental, and vision coverage
401(k) plan
Tuition reimbursement program
Paid time off and holidays, subject to stated exceptions and bargaining-group provisions
Sick leave
Paid parental leave
Adoption reimbursement
Short- and long-term disability benefits
Life and accidental death insurance
Supplemental benefits including critical illness, accident, hospital indemnity, and group legal programs
Employee Assistance Programs
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone