Wireless Technician

AT&T•San Diego, CA
•Onsite

About The Position

The Wireless Technician uses advanced skills to install, integrate, maintain, repair, and test wireless equipment and cell-site systems. The role includes maintaining mobile test equipment, making database changes, repairing cell-site components and wide area network equipment, troubleshooting difficult problems, and helping monitor or test wireless network performance. Technicians may also perform switch database changes, test digital circuits and interpret results, and assist with implementation of new services, technologies, and equipment. The position requires independent work with minimal guidance, coordination with other groups, employees, customers, and contractors, and occasional instruction or assistance to other technicians. Work includes preventative maintenance, completing logs and reports, network surveillance, and emergency response. Technicians use electronic test equipment, measuring devices, meters, hand tools, computers, and company vehicles. The job is based in San Diego, California, is scheduled for 40 hours per week, and includes on-call duty when assigned. It may require travel away from the home location, long-distance driving, outdoor work in all weather, overtime, and work at varied hours, weekends, and holidays.

Requirements

  • At least 2 years of related technical training or equivalent experience, or at least 1 year of time in title as a Wireless Technician or MSC/RNOC Technician.
  • Valid state driver's license or applicable CDL and a satisfactory driving record.
  • Ability to drive a vehicle with a manual gearshift.
  • Ability to work day, evening, or night hours, and overtime, emergency call-outs, weekends, and holidays as required.
  • Ability to assume 24-hour on-call duty when assigned.
  • Ability to be away from the home location for extended periods.
  • Ability to work outside in all types of weather.
  • Unimpaired hearing and ability to communicate orally and by telephone.
  • Ability to distinguish colors and read printed material.
  • Ability to lift and carry up to 60 pounds and climb stairs and ladders.
  • Ability to kneel, stoop, crouch, or work in other uncomfortable positions.
  • Good hand-eye coordination and ability to work with hand tools.
  • Ability to drive long distances safely and move or lift materials weighing up to 60 pounds.

Nice To Haves

  • Basic knowledge of applicable FCC, FAA, EPA, and OSHA regulations.

Responsibilities

  • Install and maintain mobile test equipment.
  • Perform database changes and repair cell-site components and wide area network equipment.
  • Resolve difficult technical problems.
  • Work with contractors to ensure cell-site work meets engineering specifications.
  • Assist other technicians with monitoring and testing wireless network performance and resolving cell-site problems.
  • Perform switch database changes, test digital circuits, and interpret test results as required.
  • Wear appropriate safety equipment and follow established safety practices and procedures.
  • Use electronic test equipment, measuring devices, meters, and hand tools to analyze, adjust, install, wire, repair, maintain, and test wireless, transmission, and associated equipment.
  • Perform incidental and preventative maintenance on cell-site, power, transmission, and associated equipment; complete required logs, reports, and postings.
  • Use a personal computer or similar device to access required systems and equipment.
  • Coordinate trouble clearing with other groups and organizations and work with employees and customers to maintain and install wireless service.
  • Work independently with minimal guidance or assistance, and provide instruction and guidance to other technicians as required.
  • Perform network surveillance and emergency response as necessary.
  • Conduct field-data collection and presentation for the wireless market as required.
  • Perform basic grounding-system maintenance and manual or electronic cross-connect functions as required.
  • Perform translations and software-modification computer inputs to create, modify, or correct database contents, including cell translations and digital cross-connect administration or operation.
  • Support implementation of new services, technologies, or equipment as required.
  • Assume 24-hour on-call duty when assigned and be available for after-hours projects, emergency call-outs, and overtime.
  • Drive a company vehicle, maintain an acceptable driving record, and travel long distances or be away from the home location for extended periods.
  • Perform other duties as assigned by management.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement
  • Paid time off and holidays
  • Sick leave
  • Paid parental leave
  • Adoption reimbursement
  • Short- and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal plans
  • Employee Assistance Programs
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone services
  • Paid training
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