Wireless Sales
About The Position
2020 Companies is hiring a full-time Wireless Sales Pro to work in the wireless services section of a Walmart store. The role involves selling wireless services, carrier plans, accessories, and related products; welcoming customers, learning their needs, and recommending suitable solutions. The position includes paid training, base pay plus uncapped commission, and opportunities for career advancement. Sales representatives are expected to meet sales goals, provide professional customer service, accurately report activity and sales, and maintain a clean and presentable workstation. This role does not involve door-to-door sales, cold calling, or telemarketing.
Requirements
- High school diploma or equivalent.
- Six months of prior sales, retail, telecommunications, or marketing experience.
- Demonstrated knowledge of products and services.
- Excellent communication, presentation, interpersonal, and problem-solving skills.
- Integrity and commitment to customer satisfaction.
- Ability to multitask in a fast-paced, team environment.
- Availability to work evenings, weekends, and holidays as needed.
- Ability to maintain customer confidentiality.
- Regular and prompt attendance.
Responsibilities
- Sell products and services in a retail store, kiosk, or event environment.
- Engage customers about post-paid and pre-paid carrier plans, wireless accessories, and service plans.
- Welcome customers courteously, offer assistance, and assess their needs.
- Direct customers to displays and recommend products and services that fit their needs.
- Provide product and service information and help customers make selections.
- Build customer confidence and maintain professional interactions with customers and fellow employees.
- Meet or exceed personal monthly sales goals and established weekly or monthly quotas.
- Accurately document and report sales, track activity, and communicate it to Retail Operations.
- Submit paperwork completely and accurately.
- Keep the workstation or kiosk clean, organized, functional, and presentable.
- Collaborate with the team to accomplish goals and contribute to related results.
- Maintain customer confidentiality.
Benefits
- Paid training course.
- Base pay plus uncapped commission.
- Next-day on-demand pay through DailyPay.
- Opportunity for a base pay raise every six months.
- Health benefits.
- Paid time off.
- 401(k) with company match.
- Paid holidays.
- Career growth and advancement opportunities.
- Personal development opportunities and professional stretch assignments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
