W0603

OSL Retail Services Inc•Peoria, IL

19d•$50,000 - $65,000•Onsite

About The Position

OSL is hiring a Wireless Sales Manager to lead operations at a Walmart Canada wireless kiosk. Reporting to the District Manager, the manager oversees day-to-day operations, builds and guides a sales team, delivers strong customer experiences, and improves sales performance and profitability. The role calls for retail management experience in wireless or electronics, strong leadership and communication, and the ability to adapt sales and operational strategies in a fast-paced retail environment. This is an existing vacancy. The position is full-time and requires flexibility to work days, evenings, and weekends.

Requirements

Retail management experience in wireless or electronics.
Demonstrated ability to drive team performance, sales results, and service quality.
Strong communication and presentation skills.
Excellent customer service, attention to detail, proactive problem-solving, and interpersonal capabilities.
Ability to work a flexible schedule that includes days, evenings, and weekends.
Physical ability to lift 30–50 pounds.
Ability to stand or walk for extended periods during shifts.
Leadership ability to guide a team toward sales targets and excellent customer service.
Strong understanding of wireless technology, products, and industry trends.
Sales skills, including implementing strategies, setting performance goals, and driving revenue growth.
Organizational ability to prioritize multiple tasks and maintain efficient operations.

Nice To Haves

Track record of managing budgets, forecasting sales, merchandising, and retail metrics.
Experience with recruitment, coaching, HR, and Canadian employment standards.

Responsibilities

Oversee daily wireless department operations and ensure efficient service delivery.
Manage and supervise sales associates, including scheduling, training, and performance evaluation.
Motivate the team, implement sales strategies, and drive sales targets and performance goals.
Maintain in-depth knowledge of products and services and ensure the team is informed.
Monitor inventory and ensure products are stocked and displayed to company standards.
Oversee customer inquiries, resolve issues, and promote customer satisfaction.
Conduct team meetings about sales targets, promotions, and operational changes.
Analyze sales figures, forecast sales, and adjust strategies to market trends.
Coordinate with marketing to implement promotional campaigns and sales initiatives.
Ensure compliance with company policies, procedures, and legal regulations.
Manage the department budget, including labor costs, supplies, and other expenses.
Maintain a clean and organized sales area.
Report sales results, customer issues, and department performance to upper management.
Perform other duties as needed.

Benefits

Competitive base salary and commissions, with quarterly performance bonuses; stated annual earnings of $50,000–$65,000 with potential to earn more.
Employee discounts, including up to 50% off wireless services.
RRSP matching.
Paid vacation.
Comprehensive training and career development opportunities.
Employee Assistance Program.
OSL People and Culture Programs, including OSL Cares and the Women's Empowerment Mission.
Personalized in-store and online LMS training.
Educational partnership opportunities with Franklin University.
Daily access to earnings through Dailypay and Wisely cards.
Various discount programs.