Wireless Sales Manager - W1769

OSL Retail Services Inc • Du Bois, PA

12d • $50,000 - $65,000

About The Position

OSL is hiring a Wireless Sales Manager to lead operations at a wireless kiosk location in partnership with Walmart Canada. The manager is responsible for delivering strong customer experiences, overseeing day-to-day operations, and improving sales performance and profitability. Reporting to the District Manager, this role builds and guides a sales team, supports employees in meeting and exceeding targets, and ensures the kiosk operates efficiently.

This is a full-time role requiring flexibility to work days, evenings, and weekends. The position requires retail management experience in wireless or electronics, along with the ability to drive team performance, sales results, and service quality. The role also involves standing or walking for extended periods and lifting 30–50 pounds.

OSL describes itself as a people-centric provider of outsourced sales services to major companies in North America. The company offers a competitive base salary, commissions, quarterly performance bonuses, employee discounts, RRSP matching, paid vacation, training, and career development opportunities. The listed annual earnings are $50,000–$65,000, with the potential to earn more.

Requirements

• Retail management experience in wireless or electronics.
• Demonstrated ability to drive team performance, sales results, and service quality.
• Strong communication and presentation skills.
• Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities.
• Ability to work various schedules, including days, evenings, and weekends.
• Physical ability to lift 30–50 pounds.
• Ability to stand or walk for extended periods during shifts.
• Leadership ability to guide a team toward sales targets and exceptional customer service.
• Strong understanding of wireless technology, products, and industry trends.
• Sales skills, including implementing strategies, setting performance goals, and driving revenue growth.
• Excellent verbal and written communication abilities.
• Ability to identify issues and develop practical solutions in a fast-paced environment.
• Adaptability to market changes and operational challenges.
• Strong organizational and prioritization skills.

Nice To Haves

• Track record of managing budgets, forecasting sales, merchandising, and retail metrics.
• Experience with recruitment, coaching, HR, and Canadian employment standards.

Responsibilities

• Oversee daily wireless department operations to ensure efficient service delivery.
• Manage and supervise sales associates, including scheduling, training, and performance evaluation.
• Drive sales targets and performance goals by motivating the team and implementing sales strategies.
• Maintain in-depth knowledge of products and services and ensure the team is well-informed.
• Monitor inventory and ensure products are stocked and displayed according to company standards.
• Oversee customer inquiries, resolve issues, and support high customer satisfaction.
• Conduct team meetings to communicate sales targets, promotions, and operational changes.
• Analyze sales figures, forecast sales, and adapt strategies to market trends.
• Coordinate with the marketing department on promotional campaigns and sales initiatives.
• Ensure compliance with company policies, procedures, and legal regulations.
• Manage the department budget, including labor costs, supplies, and other expenses.
• Maintain cleanliness and organization in the sales area.
• Report sales results, potential customer issues, and department performance to upper management.
• Perform other duties as needed.

Benefits

• Competitive base salary and commissions.
• Quarterly performance bonuses.
• Employee discounts, including up to 50% off wireless services.
• RRSP matching.
• Paid vacation.
• Comprehensive training and career development opportunities.
• Employee Assistance Program.
• Participation in OSL People and Culture Programs, including OSL Cares and the Women's Empowerment Mission.
• Personalized in-store and online LMS training.
• Educational partnerships, including opportunities through Franklin University.
• Daily access to earnings through Dailypay and Wisely cards.
• Various discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed