Wireless Sales Manager - W3838

OSL Retail Services Inc•Tarentum, PA

15d•$50,000 - $65,000

About The Position

OSL is hiring a Wireless Sales Manager to lead operations at a wireless kiosk location operated in partnership with Walmart Canada. The manager oversees the department, guides a sales team, delivers strong customer experiences, and drives sales performance and profitability. The role reports directly to the District Manager and involves working a flexible schedule that includes days, evenings, and weekends. This is a full-time position for an existing vacancy. The manager is responsible for sales strategies and targets, team scheduling and development, inventory and merchandising, customer issue resolution, promotional campaigns, compliance, and department budgeting. The role also includes analyzing and forecasting sales, maintaining an organized sales area, and reporting departmental performance to upper management. OSL offers a competitive base salary, commissions, quarterly performance bonuses, employee discounts, RRSP matching, paid vacation, training, and career development opportunities. The company also describes access to an Employee Assistance Program, People and Culture Programs, LMS training, educational partnerships, and daily access to earnings through Dailypay and Wisely cards.

Requirements

Retail management experience in wireless or electronics.
Demonstrated ability to drive team performance, sales results, and service quality.
Strong communication and presentation skills.
Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities.
Ability to work a flexible schedule including days, evenings, and weekends.
Physical ability to lift 30–50 pounds.
Ability to stand or walk for extended periods during shifts.

Nice To Haves

Track record of managing budgets, forecasting sales, merchandising, and retail metrics.
Experience with recruitment, coaching, HR, and Canadian employment standards.

Responsibilities

Oversee daily wireless department operations to ensure smooth and efficient service delivery.
Manage and supervise sales associates, including scheduling, training, and performance evaluation.
Drive sales targets and performance goals by motivating the team and implementing sales strategies.
Maintain in-depth knowledge of products and services and ensure the team is well-informed.
Monitor inventory and ensure products are stocked and displayed according to company standards.
Oversee customer inquiries, resolve issues, and support customer satisfaction.
Conduct team meetings to communicate sales targets, promotions, and operational changes.
Analyze sales figures, forecast future sales, and adapt strategies to market trends.
Coordinate with the marketing department on promotional campaigns and sales initiatives.
Ensure compliance with company policies, procedures, and legal regulations.
Manage the department budget, including labor costs, supplies, and other expenses.
Maintain cleanliness and organization of the sales area.
Report sales results, potential customer issues, and department performance to upper management.
Perform other duties as needed.

Benefits

Competitive base salary, commissions, and quarterly performance bonuses; stated annual earnings of $50,000–$65,000 with potential to earn more.
Employee discounts, including up to 50% off wireless services.
RRSP matching.
Paid vacation.
Comprehensive training and career development opportunities.
Employee Assistance Program.
OSL People and Culture Programs, including OSL Cares and the Women's Empowerment Mission.
Personalized in-store and online LMS training.
Educational partnerships, including Franklin University.
Daily access to earnings through Dailypay and Wisely cards.
Various discount programs.