Wireless Sales Manager - W1617/W3778

OSL Retail Services Inc•Casper, WY
•$50,000 - $65,000

About The Position

The Wireless Sales Manager leads sales performance and develops a skilled team of Mobile Experts while ensuring customers receive personalized service. The role involves coaching and managing team members, collaborating with leadership on strategic plans, meeting sales targets and KPIs, coordinating staffing across stores, and training employees on operational guidelines, carriers, and products. The manager also supports sales initiatives and works alongside the team as needed.

Requirements

  • Full-time availability, including days, evenings, weekends, and holidays.
  • At least 1 year of experience in a management role.
  • Ability to lift 30–50 pounds and stand or walk for extensive periods.
  • Own a vehicle and be able to travel to store locations during operational hours.
  • Understanding of sales and customer service fundamentals.
  • Track record of leading teams that exceeded sales targets and quotas.
  • Ability to manage budgets, forecast sales, and manage merchandising and retail metrics.
  • Ability to motivate and lead a team.
  • Ability to understand customer needs and deliver exceptional service.
  • Ability to address and resolve challenges quickly.

Responsibilities

  • Understand customer needs and provide tailored product solutions to drive sales.
  • Lead, coach, motivate, and manage the performance goals of team members.
  • Collaborate with leadership on strategic action plans to support KPIs.
  • Achieve OSL targets and key performance indicators.
  • Coordinate weekly team schedules to ensure sufficient staffing across all stores.
  • Train teams on operational guidelines, carriers, and product knowledge.
  • Onboard and offboard employees.
  • Participate in required training, including personal and professional development.
  • Contribute to sales initiatives and work alongside the team when needed.

Benefits

  • Competitive annual salary of $50,000–$65,000, with potential additional performance-based earnings.
  • Full health and dental coverage.
  • On-the-job training.
  • Career advancement opportunities.
  • Employee referral program.
  • Diversity and inclusion programs, including OSL Cares and WE@OSL.
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