Wireless Sales Manager - W5054

OSL Retail Services Inc•Jacksonville, FL

29d•$50,000 - $65,000•Onsite

About The Position

OSL is hiring a Wireless Sales Manager to lead operations at a wireless kiosk location partnered with Walmart Canada. The manager oversees day-to-day service and sales performance, develops and guides a sales team, and works to improve customer experiences, operational effectiveness, and profitability. The position reports to the District Manager. The role requires retail management experience in wireless or electronics and flexibility to work days, evenings, and weekends. The manager will help ensure sales goals are achieved through effective leadership, customer service, product knowledge, and sales strategies. This is an existing vacancy and a full-time position. Compensation is stated as $50,000–$65,000 annually, with potential to earn more through commissions and quarterly performance bonuses. OSL also describes training, career development, employee discounts, RRSP matching, paid vacation, and employee support and culture programs.

Requirements

Retail management experience in wireless or electronics.
Demonstrated ability to drive team performance, sales results, and service quality.
Strong communication and presentation skills.
Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities.
Ability to work a flexible schedule, including days, evenings, and weekends.
Physical ability to lift 30–50 pounds.
Ability to stand or walk for extended periods during shifts.
Leadership skills to guide a team toward sales targets and exceptional customer service.
Strong understanding of wireless technology, products, and industry trends.
Sales proficiency, including implementing sales strategies, setting performance goals, and driving revenue growth.
Ability to adapt strategies to market changes and operational challenges.
Strong organizational skills, including prioritization and managing multiple tasks.

Nice To Haves

Track record of managing budgets, forecasting sales, merchandising, and retail metrics.
Experience with recruitment, coaching, HR, and Canadian employment standards.

Responsibilities

Oversee daily wireless department operations and ensure efficient service delivery.
Manage and supervise sales associates, including scheduling, training, and performance evaluation.
Motivate the team, implement sales strategies, and drive sales targets and performance goals.
Maintain in-depth knowledge of products and services and ensure the team is well-informed.
Monitor inventory and ensure products are stocked and displayed according to company standards.
Oversee customer inquiries, resolve issues, and maintain high customer satisfaction.
Conduct team meetings about sales targets, promotions, and operational changes.
Analyze sales figures, forecast future sales, and adapt strategies to market trends.
Coordinate promotional campaigns and sales initiatives with the marketing department.
Ensure compliance with company policies, procedures, and legal regulations.
Manage the department budget, including labor costs, supplies, and other expenses.
Maintain cleanliness and organization of the sales area.
Report sales results, potential customer issues, and department performance to upper management.
Perform other duties as needed.

Benefits

Competitive base salary, commissions, and quarterly performance bonuses; stated annual earnings of $50,000–$65,000 with potential to earn more.
Employee discounts, including up to 50% off wireless services.
RRSP matching.
Paid vacation.
Comprehensive training and career development opportunities.
Employee Assistance Program.
Participation in OSL People and Culture Programs, including OSL Cares and the Women's Empowerment Mission.
Personalized in-store and online LMS training.
Educational partnerships, including opportunities through Franklin University.
Daily access to earnings through Dailypay and Wisely cards.
Various discount programs.