Wireless Sales Manager - W2700/W5842
About The Position
OSL is hiring a Wireless Sales Manager to lead operations at a wireless kiosk location in partnership with Walmart Canada. The manager will guide a sales team, optimize operations, deliver strong customer experiences, and improve sales performance and profitability. The position reports directly to the District Manager. This is a full-time role requiring flexibility to work various schedules, including days, evenings, and weekends. The role involves retail management in wireless or electronics, and requires the ability to lift 30–50 pounds and stand or walk for extended periods during shifts. The position is an existing vacancy. Compensation includes a competitive base salary, commissions, and quarterly performance bonuses. The posting states earnings of $50,000–$65,000 annually, with potential to earn more. Benefits and development offerings include paid vacation, employee discounts, wireless-service discounts, RRSP matching, training, career development, an Employee Assistance Program, and participation in OSL People and Culture Programs.
Requirements
- Retail management experience in wireless or electronics.
- Demonstrated ability to drive team performance, sales results, and service quality.
- Strong communication and presentation skills.
- Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities.
- Ability to work various schedules, including days, evenings, and weekends.
- Physical ability to lift 30–50 pounds.
- Ability to stand or walk for extended periods during shifts.
Nice To Haves
- A solid track record of managing budgets, forecasting sales, merchandising, and retail metrics.
- Experience with recruitment, coaching, HR, and Canadian employment standards.
Responsibilities
- Oversee daily wireless department operations to ensure smooth and efficient service delivery.
- Manage and supervise sales associates, including scheduling, training, and performance evaluation.
- Drive sales targets and performance goals by motivating the team and implementing effective sales strategies.
- Maintain in-depth knowledge of offered products and services and ensure the team is well-informed.
- Monitor inventory and ensure products are adequately stocked and displayed according to company standards.
- Oversee customer inquiries, resolve issues, and maintain a high level of customer satisfaction.
- Conduct regular team meetings to communicate sales targets, promotions, and operational changes.
- Analyze sales figures, forecast future sales, and adapt strategies to market trends.
- Coordinate with marketing to implement promotional campaigns and sales initiatives.
- Ensure compliance with company policies, procedures, and legal regulations.
- Manage the department budget, including labor costs, supplies, and other expenses.
- Maintain a clean and organized sales area.
- Report sales results, potential customer issues, and overall department performance to upper management.
- Perform other duties as needed.
Benefits
- Competitive base salary, commissions, and quarterly performance bonuses.
- Annual earnings stated as $50,000–$65,000, with potential to earn more.
- Employee discounts, including up to 50% off wireless services.
- RRSP matching.
- Paid vacation.
- Comprehensive training and career development opportunities.
- Employee Assistance Program.
- Participation in OSL People and Culture Programs, including OSL Cares and the Women's Empowerment Mission.
- Personalized in-store and online LMS training.
- Educational opportunities through partnerships with institutions such as Franklin University.
- Daily access to earnings through Dailypay and Wisely cards.
- Various discount programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
