Wireless Sales Manager - W3210/W3602

OSL Retail Services Inc•Springfield, IL

5d•CA$50,000 - CA$65,000•Onsite

About The Position

OSL is hiring a Wireless Sales Manager to lead operations at a Walmart Canada wireless kiosk. The manager oversees the wireless department, builds and guides a sales team, and works to deliver strong customer experiences and sales performance. The role reports directly to the District Manager and is responsible for efficient kiosk operations, sales growth, and profitability. This is a full-time position requiring flexibility to work days, evenings, and weekends. The posting lists annual earnings of $50,000–$65,000, with the potential to earn more through commissions and quarterly performance bonuses. This is an existing vacancy.

Requirements

Retail management experience in wireless or electronics.
Demonstrated ability to drive team performance, sales results, and service quality.
Strong verbal and written communication and presentation skills.
Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities.
Ability to work a flexible schedule, including days, evenings, and weekends.
Physical ability to lift 30–50 pounds.
Ability to stand or walk for extended periods during shifts.
Leadership ability to inspire and guide a team toward sales targets and excellent customer service.
Strong understanding of wireless technology, products, and industry trends.
Ability to implement sales strategies, set performance goals, and drive revenue growth.
Ability to identify issues and develop practical solutions in a fast-paced environment.
Adaptability to changing market conditions and operational challenges.
Strong organizational skills, including managing multiple tasks, prioritizing responsibilities, and maintaining efficient operations.

Nice To Haves

Track record of managing budgets, forecasting sales, merchandising, and retail metrics.
Experience with recruitment, coaching, HR, and Canadian employment standards.

Responsibilities

Oversee daily wireless department operations and ensure smooth, efficient service delivery.
Manage and supervise sales associates, including scheduling, training, and performance evaluation.
Motivate the team, implement sales strategies, and drive sales targets and performance goals.
Maintain in-depth knowledge of products and services and ensure the team is informed.
Monitor inventory and ensure products are stocked and displayed according to company standards.
Oversee customer inquiries, resolve issues, and maintain high customer satisfaction.
Conduct team meetings about sales targets, promotions, and operational changes.
Analyze sales results, forecast future sales, and adapt strategies to market trends.
Coordinate with marketing to implement promotional campaigns and sales initiatives.
Ensure compliance with company policies, procedures, and legal regulations.
Manage the department budget, including labor costs, supplies, and other expenses.
Maintain a clean and organized sales area.
Report sales results, potential customer issues, and department performance to upper management.
Perform other duties as needed.

Benefits

Competitive base salary, commissions, and quarterly performance bonuses; stated annual earnings of $50,000–$65,000 with potential to earn more.
Employee discounts, including up to 50% off wireless services.
RRSP matching.
Paid vacation.
Comprehensive training and career development opportunities.
Employee Assistance Program.
OSL People and Culture Programs, including OSL Cares and the Women's Empowerment Mission.
Personalized in-store and online LMS training.
Educational partnerships, including Franklin University, with opportunities for further education.
Daily access to earnings through Dailypay and Wisely cards.
Various discount programs.