W5403

OSL Retail Services Inc•Savoy, IL

8d•CA$50,000 - CA$65,000•Onsite

About The Position

OSL is hiring a Wireless Sales Manager to lead operations at a wireless kiosk location in partnership with Walmart Canada. The manager oversees the department, builds and guides a sales team, delivers strong customer experiences, and drives sales performance and profitability. The role reports directly to the District Manager and involves managing daily operations, team performance, inventory, budgets, promotions, and compliance. This is a full-time position requiring flexibility to work various schedules, including days, evenings, and weekends. Compensation is stated as $50,000–$65,000 annually, with the potential to earn more through commissions and quarterly performance bonuses. The role is an existing vacancy. OSL describes opportunities for training, career development, and growth in a supportive, people-centric environment.

Requirements

Retail management experience in wireless or electronics.
Demonstrated ability to drive team performance, sales results, and service quality.
Strong communication and presentation skills.
Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities.
Ability to lift 30–50 pounds.
Ability to stand or walk for extended periods during shifts.
Flexibility to work various schedules, including days, evenings, and weekends.

Nice To Haves

A solid track record of managing budgets, forecasting sales, merchandising, and retail metrics.
Experience with recruitment, coaching, HR, and Canadian employment standards.

Responsibilities

Oversee daily wireless department operations to ensure smooth and efficient service delivery.
Manage and supervise sales associates, including scheduling, training, and performance evaluation.
Motivate the team and implement sales strategies to achieve sales targets and performance goals.
Maintain in-depth knowledge of products and services and ensure the team is well-informed.
Monitor inventory and ensure products are adequately stocked and displayed according to company standards.
Oversee customer inquiries, resolve issues, and maintain high customer satisfaction.
Conduct team meetings to communicate sales targets, promotional activities, and operational changes.
Analyze sales figures, forecast future sales, and adapt strategies to market trends.
Coordinate with the marketing department on promotional campaigns and sales initiatives.
Ensure compliance with company policies, procedures, and legal regulations.
Manage the department budget, including labor costs, supplies, and other expenses.
Maintain cleanliness and organization in the sales area.
Report sales results, potential customer issues, and department performance to upper management.
Perform other duties as needed.

Benefits

Competitive base salary with commissions and quarterly performance bonuses.
Employee discounts, including up to 50% off wireless services.
RRSP matching.
Paid vacation.
Comprehensive training and career development opportunities.
Employee Assistance Program.
Participation in OSL People and Culture Programs, including OSL Cares and the Women's Empowerment Mission.
Personalized in-store and online LMS training.
Educational opportunities through partnerships with institutions such as Franklin University.
Daily access to earnings through Dailypay and Wisely cards.
Various discount programs.