Wireless Sales Manager - W2637/ W2104

OSL Retail Services Inc•Village of Woodbury, NY
•$50,000 - $65,000

About The Position

The Wireless Sales Manager advances sales objectives, develops and manages a team of Mobile Experts, and ensures customers receive personalized service. The role involves leading and coaching employees, achieving sales targets and KPIs, coordinating staffing across stores, and maintaining team knowledge of operational guidelines, carriers, and products. The manager works with leadership on action plans and may work alongside the team to support sales initiatives. This is a full-time position requiring availability on days, evenings, weekends, and holidays, travel between store locations during operating hours, and the ability to lift 30–50 pounds and stand or walk for extended periods. The stated annual salary is $50,000–$65,000, with potential additional performance-based earnings.

Requirements

  • At least 1 year of experience in a management role.
  • Full-time availability, including days, evenings, weekends, and holidays.
  • Ability to lift 30–50 pounds and stand or walk for extended periods.
  • Own a vehicle and be able to travel to store locations during operating hours.
  • Understanding of sales and customer service fundamentals.
  • Track record of leading teams that exceeded sales targets and quotas.
  • Ability to manage budgets, forecast sales, and manage merchandising and retail metrics.
  • Ability to motivate and lead a team, meet customer needs, deliver exceptional service, and address and resolve challenges.

Responsibilities

  • Understand customer needs and provide tailored product solutions.
  • Lead, coach, motivate, and manage team members’ performance goals.
  • Collaborate with leadership on strategic action plans to support KPIs.
  • Achieve OSL targets and key performance indicators.
  • Coordinate weekly team schedules to ensure sufficient staffing across all stores.
  • Train teams on operational guidelines, carriers, and product knowledge.
  • Onboard and offboard employees.
  • Participate in required training, including personal and professional development.
  • Contribute to sales initiatives and work alongside the team when needed.

Benefits

  • Competitive annual salary of $50,000–$65,000 with potential additional performance-based earnings.
  • Full health and dental coverage.
  • On-the-job training and career advancement opportunities.
  • Employee referral program.
  • Diversity and inclusion programs, including OSL Cares and WE@OSL.
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