Wireless Sales Manager - W1394/W3499/W4677

OSL Retail Services Inc•Greenfield, WI
•$50,000 - $65,000

About The Position

The Wireless Sales Manager (also described as a Team Lead) advances sales objectives, develops a skilled team of Mobile Experts, and ensures customers receive outstanding, personalized experiences. The role involves driving sales excellence through tailored product solutions, leading and coaching team members, and collaborating with leadership on plans to support KPIs. The manager also coordinates weekly schedules across stores, trains employees on operational guidelines, carriers, and product knowledge, and contributes to sales initiatives by working alongside the team when needed. This is a full-time role requiring availability for days, evenings, weekends, and holidays. The position requires travel to assigned store(s) during operational hours and the ability to lift 30–50 pounds and stand or walk for extended periods. The listed annual salary is $50,000–$65,000, with potential additional performance-based earnings. The company describes a supportive, growth-oriented environment with on-the-job training and career advancement opportunities.

Requirements

  • At least 1 year of experience in a management role.
  • Full-time availability for days, evenings, weekends, and holidays.
  • Ability to lift 30–50 pounds and stand or walk for extended periods.
  • Own a vehicle and be able to travel to assigned store(s) during operational hours.
  • Understanding of sales and customer service fundamentals.
  • Track record of leading teams that exceeded sales targets and quotas.
  • Ability to manage budgets, forecast sales, and manage merchandising and retail metrics.
  • Ability to motivate and lead a team successfully.
  • Ability to understand customer needs and deliver exceptional service.
  • Ability to address and resolve challenges quickly.

Responsibilities

  • Drive sales excellence by understanding customer needs and providing tailored product solutions.
  • Lead, coach, motivate, and manage the performance goals of team members.
  • Collaborate with leadership on strategic action plans to support KPIs.
  • Achieve OSL targets and key performance indicators (KPIs).
  • Coordinate weekly team schedules to ensure sufficient staffing across all stores.
  • Train teams on operational guidelines, carriers, and product knowledge.
  • Onboard and offboard employees.
  • Participate in required training, including personal and professional development.
  • Contribute to sales initiatives and work alongside the team when needed.

Benefits

  • Full health coverage.
  • Full dental coverage.
  • On-the-job training.
  • Career advancement opportunities.
  • Employee referral program.
  • Potential additional performance-based earnings.
  • Diversity and inclusion programs, including OSL Cares and WE@OSL.
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