Wireless Sales Manager - W2861 / W5841

OSL Retail Services Inc•Garden City, ID
•$50,000 - $65,000

About The Position

The Wireless Sales Manager leads a team of Mobile Experts to advance sales objectives and deliver personalized customer experiences. The role involves coaching and managing team performance, coordinating staffing across stores, training employees on operational guidelines, carriers, and products, and contributing to sales initiatives alongside the team. The manager works with leadership on strategic plans that support KPIs and is responsible for meeting OSL targets and key performance indicators.

Requirements

  • Full-time availability, including days, evenings, weekends, and holidays.
  • At least 1 year of experience in a management role.
  • Ability to lift 30–50 pounds and stand or walk for extensive periods.
  • Own a vehicle and be able to travel to store locations during operational hours.
  • Understanding of sales and customer service fundamentals.
  • Track record of leading teams that exceeded sales targets and quotas.
  • Ability to manage budgets, forecast sales, and manage merchandising and retail metrics.
  • Ability to motivate and successfully lead a team.
  • Ability to meet customer needs and deliver exceptional service.
  • Ability to quickly address and resolve challenges.

Responsibilities

  • Understand customer needs and provide tailored product solutions.
  • Lead, coach, motivate, and manage team members’ performance goals.
  • Collaborate with leadership on strategic action plans to support KPIs.
  • Achieve OSL targets and key performance indicators.
  • Coordinate weekly team schedules to ensure sufficient staffing across all stores.
  • Train teams on operational guidelines, carriers, and product knowledge.
  • Onboard and offboard employees.
  • Participate in required training, including personal and professional development.
  • Contribute to sales initiatives and work alongside the team when needed.

Benefits

  • Competitive annual salary of $50,000–$65,000, with potential additional performance-based earnings.
  • Full health and dental coverage.
  • On-the-job training and career advancement opportunities.
  • Employee referral program.
  • Diversity and inclusion programs, including OSL Cares and WE@OSL.
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