Wireless Retail Store Manager

Your Wireless Inc.•Lakeway, TX

4d•Onsite

About The Position

Your Wireless, a Verizon Wireless Premium Retailer, is hiring an experienced retail manager to lead a Verizon Wireless retail sales team. The manager leads, coaches, and inspires Retail Sales Associates, supports a positive customer- and goal-oriented environment, and helps the team deliver an exceptional customer experience. The role is compensated through base hourly pay, personal sales commissions, and incentives tied to location performance. The listed compensation is up to $31.00 per hour or more, including base pay, commissions, and incentives. The Store Manager is responsible for staffing and supervising the team, achieving personal and team sales and performance goals, developing employees, and ensuring that the location follows Verizon Wireless and Your Wireless operating guidelines. The manager also ensures promotional rollouts, inventory procedures, and other assigned tasks are completed accurately and on time. Travel to other locations in the assigned district may be required as business needs dictate. The position requires a flexible schedule, including evenings, weekends, and holidays.

Requirements

At least 2 years of experience in a similar retail role; experience with Verizon Wireless or another wireless business is preferred.
Proof of achievement in prior sales and leadership roles.
Ability to lead, coach, and inspire team members.
Enthusiasm for retail, wireless technology and products, and customer service.
Ability to travel to various locations in the assigned district as business needs dictate.
Strong communication and interpersonal skills.
Self-motivated and goal-oriented.
Strong attention to detail and accuracy.
Ability to work evenings, weekends, and holidays on a flexible schedule.
Must be at least 18 years old and provide proof of U.S. work eligibility.

Nice To Haves

High school diploma or equivalent is preferred.
Experience with Verizon Wireless or another wireless business.

Responsibilities

Build a positive, customer- and goal-oriented environment.
Interview, hire, schedule, and supervise Verizon Wireless Sales Associates.
Meet or exceed personal and team key performance indicators and monthly sales volume goals.
Coach team members daily to support an exceptional customer experience.
Develop team members’ skills and opportunities for career advancement.
Ensure the assigned location operates according to Verizon Wireless and Your Wireless guidelines.
Ensure promotional rollouts, inventory procedures, and other duties assigned by Your Wireless leadership are completed accurately and on time.
Set an example of personal and professional conduct for employees and others.

Benefits

Strong base pay and commissions for personal sales and location performance.
Flexible work schedule.
401(k) savings program.
Healthcare program.
Paid time off: 5 days in year one, 10 days in year two, and 15 days per year beginning in year four.
Employee discounts on Verizon Wireless service.
Employee discounts on devices and accessories.
Fun working atmosphere.
Opportunities for career growth within the company.
Prizes and trips through sales contests.