Retail Store Manager - Wireless

Verge Mobile•Winchester, CA

About The Position

Verge Mobile, a T-Mobile Authorized Retailer, is seeking a people-first leader to manage a wireless retail store. The Store Manager leads the team, supports a competitive and growth-oriented environment, and helps deliver strong customer experiences. The role is responsible for the store’s overall productivity, including sales goals, operations, and customer experience.

Requirements

  • At least 2 years of retail leadership experience.
  • Effective communication and problem-solving skills.
  • Flexibility to work evenings, weekends, and holidays.
  • High school diploma or equivalent.
  • At least 18 years old.
  • Authorized to work in the United States.
  • Must pass a background check.
  • Must be able to receive identity verification with CLEAR before being hired.
  • Able to stand for extended periods while assisting customers, managing the sales floor, and overseeing team members.
  • Able to lift and move items weighing up to 25 pounds.
  • Able to bend, kneel, and reach as needed.

Nice To Haves

  • Wireless retail leadership experience.

Responsibilities

  • Lead by example and serve as an expert resource for the team.
  • Manage overall store productivity, including sales goals, operations, and customer experience.
  • Meet or exceed sales goals.
  • Recruit, train, and develop the team.
  • Maintain sound operations and pass all audits.
  • Celebrate and recognize team achievements.
  • Ensure store employees meet or exceed monthly success measurements.
  • Conduct personalized performance conversations and create performance plans.

Benefits

  • Competitive pay and uncapped monthly commissions.
  • 401(k) with company match.
  • DailyPay access to pay before payday.
  • Career development and growth opportunities.
  • Paid time off.
  • Medical, vision, and dental benefits.
  • Pet insurance.
  • Legal insurance.
  • Other ancillary benefits.
  • Company trips, sales contests, and incentives.
  • Discounts on technology products.
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