Wireless Retail Store Manager

Blue Link Wireless an Authorized Retailer of AT&T•Lutz, FL

22h•$20 - $25

About The Position

Blue Link Wireless (BLW), an authorized retailer of AT&T, is hiring a Store Manager who owns the location’s team, culture, customer experience, operations, and results. This is a hands-on, floor-first leadership role: the manager works alongside the team, leads by example, and takes responsibility for both personal sales results and team development. Wireless experience can help with ramp-up but is not always required. The Store Manager leads store operations, develops and coaches employees, supports hiring and onboarding, reviews sales performance, manages scheduling, resolves customer escalations, and ensures compliance with company policies and procedures. The role includes representing BLW at community and offsite events, working flexible hours that include evenings, weekends, and holidays, and being available to work at additional locations as business needs require. Pay is listed as $20–$25 USD, with base pay, commission, and store performance incentives. The company is an Equal Opportunity Employer and offers reasonable accommodations upon request.

Requirements

At least 18 years of age.
High school diploma or GED.
At least 1 year of retail sales experience.
At least 2 years of supervisory or management experience.
Authorized to work in the United States.
Ability to pass a background check.
Strong written and verbal communication skills.
High energy, organizational ability, and composure under pressure.
Ability to be on their feet for most of the shift.
Ability to use tablets, POS systems, and wireless retail tools throughout the day.
Ability to occasionally lift up to 15 lbs.

Nice To Haves

Wireless or telecommunications industry experience.
Bilingual skills.
Experience building or rebuilding a team culture.
A track record of developing team members into leadership roles.

Responsibilities

Lead daily, weekly, and monthly store operations end to end.
Sell alongside the team and uphold customer experience standards on every shift.
Support hiring and help identify candidates who fit BLW’s culture.
Support formal onboarding and develop team members through real-time coaching and hands-on skill transfer.
Review sales data, identify performance gaps, and take action before they become patterns.
Build and balance the store schedule to support coverage, fairness, and operational efficiency.
Handle customer escalations professionally and work toward resolution.
Ensure compliance with BLW policies, training standards, and operational procedures.
Represent BLW at community and offsite events to build brand loyalty and grow the customer base.
Work evenings, weekends, and holidays as needed.
Be available to work at additional locations as business needs require.